Every contact we have with a customer influences whether they’ll come back, make a recommendation, or be an advocate.
DurationEvery contact we have with a customer influences whether they’ll come back, make a recommendation, or be an advocate.The fact is that customer experience in today’s world makes or breaks businesses. Most organisations recognise the need to delight customers but many falter under the weight of challenges.
Expectations are increasingly higher, customers are increasingly segmented, and their needs are shifting fast. Delivering a consistent level of service across every touch point poses a major challenge, and the adoption of technology creates both opportunity and uncertainty.
Though these challenges are real and need to be addressed, we’ve helped organisations with winning service strategies simply by returning to the heart of the matter – the customer.
Our goal at QUEST is to help organisations improve performance, productivity and profits through result-based training, coaching and consulting. For over 30 years, we have worked with global brands and hundreds of organisations throughout Asia, bringing tangible results and improvement to their organisations.
This training is designed to give you the relevant skills and knowledge to carry out audits of Quality Management Systems (QMS) against the ISO 9001 requirements. The principles of ISO 9001 set out an explicit management system to audit, examine and continually improve systems for a QMS.
ISO 9001:2008 (Quality) training is offered by Exalt Training & Consultancy Sdn Bhd. The uniqueness of Exalt Training & Consultancy Sdn.Bhd.'s teaching methodologies guarantees a more complete understanding by participants.
This certification will demonstrate that you possess the necessary expertise to effectively support an organization in implementing and maintaining the best quality processes.
An ISO 9001:2015 course is offered by Adroz Paramedic Sdn Bhd.
ISO 9001:2015 Certification & Transition training is offered by OSHISIS. Our training program has been designed to cater the needs of industry which focusing on improving the work environment and productivity for quality, environmental, occupational, safety and health subject.
About Coursetakers.com
Coursetakers.com is more than a decade old course aggregator and Online course platform that helps students find courses and compare course prices from Training providers in the UAE, UK, USA, India and South Africa, by just submitting their inquiry through the website. Coursetakers also helps Institutes, Universities and Online Instructors market their courses, gain leads and get more students to enroll into their courses.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy
Online
USA
UK
India
UAE
South Africa
Canada
New Zealand
Australia
Malaysia
Singapore