Our goal at QUEST is to help organisations improve performance, productivity and profits through result-based training, coaching and consulting. For over 30 years, we have worked with global brands and hundreds of organisations throughout Asia, bringing tangible results and improvement to their organisations.
Every contact we have with a customer influences whether they’ll come back, make a recommendation, or be an advocate.
Sales and marketing alignment is about one shared goal: revenue that is delivered or over-delivered every quarter. As marketing converges with customer service and sales, marketing today is more about helping and less about hyping.
Communication takes place between businesses and their markets and customers; between people in organisations with different functions and priorities; between leaders and team members; to name a few. Ineffective communication affects business results, creates silos and often results in discord.
Challenges for leaders and managers in organisations are increasingly complex. The business environment is fast-changing, and organisations need to adapt at break-neck speeds.
In today’s hypercompetitive landscape, leaders must make sense of possible futures, the environment they compete in, and the resources at hand to develop and implement successful strategies and make sound and timely decisions for their business.
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