COURSES OFFERED BY QUEST LEARNING

In today’s hypercompetitive landscape, leaders must make sense of possible futures, the environment they compete in, and the resources at hand to develop and implement successful strategies and make sound and timely decisions for their business.

Challenges for leaders and managers in organisations are increasingly complex. The business environment is fast-changing, and organisations need to adapt at break-neck speeds.

Communication takes place between businesses and their markets and customers; between people in organisations with different functions and priorities; between leaders and team members; to name a few. Ineffective communication affects business results, creates silos and often results in discord.

Sales and marketing alignment is about one shared goal: revenue that is delivered or over-delivered every quarter. As marketing converges with customer service and sales, marketing today is more about helping and less about hyping.

Every contact we have with a customer influences whether they’ll come back, make a recommendation, or be an advocate.