Bespoke training for customer service teams. Improve your strategy and skills for managing customer complaints and interactions via social media. Communicating with customers via social media has become vitally important for many organizations.
Bespoke training for customer service teams. Improve your strategy and skills for managing customer complaints and interactions via social media.
Communicating with customers via social media has become vitally important for many organizations.
While social media enables customer care teams to respond and interact rapidly, it also creates particular challenges which require investment in staff skills, management and resources
The Social Media for Customer Care Service is the only dedicated service for customer teams in Ireland. It is focused on significantly improving the ability of customer service teams to:
Octave Digital is a specialist digital marketing strategy services and social media marketing company. We help clients significantly improve their online reach and engagement by using our skills and wealth of experience across digital marketing, social media, video content.
And search advertising. Since 2009 we have helped over 120 businesses and organisations – from Weight Watchers to Sherry FitzGerald Lettings to Kilkenny County Council.
improve their digital and social media skills and to significantly improve their marketing performance. Headed up by Paul McGarrity, Octave Digital works with a team of associates – highly experienced marketing and content professionals.
All our clients benefit from working with professionals who are specialists in their field, and who have the knowledge, experience and ability to deliver first-class work.
Learn how to improve and grow your brand’s search visibility through our fully bespoke SEO training courses that will help you meet your digital business objectives.
This one day course will cover a number of areas of Search Engine Optimisation (SEO).
The course covers the foundational aspects of content designing, creation and developing effective content strategies: using analytics to improve content creation and engagement, adhere to GDPR, tricks for structuring webpages, user behaviour plus engaging course notes for students to take away.
This online Content Marketing course teaches you content marketing best practices. Learn how to craft your social media messaging to bring visitors to your website. Understand the importance of keywords on your homepage and the growing importance of voice search.
Digital Twenty Four can train individuals or groups on all areas of digital marketing or in specific areas where you feel your skills are lacking or need refreshing. Our hands-on digital marketing training can be arranged around you and your team, so half-days or full days are available.
© 2025 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy