Bespoke training for customer service teams. Improve your strategy and skills for managing customer complaints and interactions via social media. Communicating with customers via social media has become vitally important for many organizations.
DurationBespoke training for customer service teams. Improve your strategy and skills for managing customer complaints and interactions via social media.
Communicating with customers via social media has become vitally important for many organizations.
While social media enables customer care teams to respond and interact rapidly, it also creates particular challenges which require investment in staff skills, management and resources
The Social Media for Customer Care Service is the only dedicated service for customer teams in Ireland. It is focused on significantly improving the ability of customer service teams to:
Octave Digital is a specialist digital marketing strategy services and social media marketing company. We help clients significantly improve their online reach and engagement by using our skills and wealth of experience across digital marketing, social media, video content.
And search advertising. Since 2009 we have helped over 120 businesses and organisations – from Weight Watchers to Sherry FitzGerald Lettings to Kilkenny County Council.
improve their digital and social media skills and to significantly improve their marketing performance. Headed up by Paul McGarrity, Octave Digital works with a team of associates – highly experienced marketing and content professionals.
All our clients benefit from working with professionals who are specialists in their field, and who have the knowledge, experience and ability to deliver first-class work.
KBM Media Solutions is a leading training delivery provider in digital and social media marketing. We have worked for all main sectors and prepared highly skilled social media marketing professionals.
Through our Facebook and Instagram Ads Training, you will learn how to create Facebook and Instagram Ad campaigns and how to tailor this to your digital marketing strategy.
This course is for those interested in a career in the social media marketing or business owners who wish to use social media marketing to improve their business reach. There are no pre-requisites to take this course. All you need is a keen interest in social media marketing.
Nowadays, digital marketing is mandatory for businesses, especially if you are running an e-commerce site. You must market through digital media. It may include social media marketing and other methods.
We also offer specialised social media training workshops.It’s a minefield isn’t it…all this Social Media stuff? It shouldn’t be. It’s just another communications channel and we’ll show you how it can work for you in our intensive social media training workshop.
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