Bespoke training for customer service teams. Improve your strategy and skills for managing customer complaints and interactions via social media. Communicating with customers via social media has become vitally important for many organizations.
DurationBespoke training for customer service teams. Improve your strategy and skills for managing customer complaints and interactions via social media.
Communicating with customers via social media has become vitally important for many organizations.
While social media enables customer care teams to respond and interact rapidly, it also creates particular challenges which require investment in staff skills, management and resources
The Social Media for Customer Care Service is the only dedicated service for customer teams in Ireland. It is focused on significantly improving the ability of customer service teams to:
Octave Digital is a specialist digital marketing strategy services and social media marketing company. We help clients significantly improve their online reach and engagement by using our skills and wealth of experience across digital marketing, social media, video content.
And search advertising. Since 2009 we have helped over 120 businesses and organisations – from Weight Watchers to Sherry FitzGerald Lettings to Kilkenny County Council.
improve their digital and social media skills and to significantly improve their marketing performance. Headed up by Paul McGarrity, Octave Digital works with a team of associates – highly experienced marketing and content professionals.
All our clients benefit from working with professionals who are specialists in their field, and who have the knowledge, experience and ability to deliver first-class work.
This SEO training course in search engine friendly web content copy writing enables web authors and copywriters to do their jobs better, by recognising the different ways in which search conditions, moulds — and even creates — the different audiences that they are trying to reach.
You will learn how to set and manage budgets for Adwords campaigns, measure and analyse their effectiveness by exporting detailed campaign management reports in order to see how they align with established baseline expectations.
This basic course will help those who want to do their own website's SEO marketing to boost its ranking in Google SERP.
Typically delivered as a series of 3 x half-day workshops, our ‘Digital Marketing Strategy’ programme has participants working on producing an actual strategy document around the areas of digital marketing that will most benefit them.
Beat digital marketing overwhelm by choosing the right digital strategies for your business. Our one to one training sessions are designed to help you with marketing strategies and tactics that are specific to your needs.
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