This short course is designed for you to build a social media presence within a small business. It will provide you with the tools to understand and use social media, to enhance customer engagement and market a business.
Overview
This short course is designed for you to build a social media presence within a small business. It will provide you with the tools to understand and use social media, to enhance customer engagement and market a business.
It will provide a range of skills and knowledge to:
Prepare and use content for social media
Enhance customer engagement
Promote a business
Engage and respond to a variety of customers through the use of social media platforms
CIT has an impressive 90 year history providing technical and further education in the ACT and surrounding area. Today, it trains around 20,000 students each year, touching more lives post- secondary school than any other tertiary education institution in the ACT.
This skill set addresses the skills and knowledge needed to support small businesses in building a digital presence, transitioning to online solutions and providing online customer service
With the use of website builders, in 2020, anyone, even people with little to no experience, can create and publish a website in just a few hours. But this is NOT a course about building a website. Almost anybody can do that.
This course is designed to develop your skills in writing content for a range of purposes and platforms. It includes writing content for websites, social media, or for announcements on radio. It aims to provide you with ideas and inspiration for personal and professional writing activities.
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As digitisation continues across virtually every industry, companies across the world from start-ups to established corporates are seeking digital marketing professionals with relevant skills and experience.
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