Cascade social media management strategies aimed at customer acquisition, engagement, loyalty and conversion via social media platforms, define metrics and guide the analysis on performance of social media management campaigns to identify opportunities for improvement.
Duration?Course Objectives:
Cascade social media management strategies aimed at customer acquisition, engagement, loyalty and conversion via social media platforms, define metrics and guide the analysis on performance of social media management campaigns to identify opportunities for improvement.
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Topics Overview:
Develop marketing content to socialise and use for social media purposes (e.g. customer videos briefs, customer case studies, blog posts, posts from analysts and customers)
Report on social media activities and provide recommendations for continuous improvement of social media use
Conduct analysis on performance of social media management campaigns and recommend opportunities for improvement
Review and analyse customer behaviours, interests and demographics based on social media network data
Monitor customer responses, reviews, comments across social network platforms based on customer relationship management policies
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2-day in-class course with e-Learning component.
This course can be also be offered as an in-company training course. In-house corporate training is more cost-effective and our training courses can be tailored and adapted to your corporate needs.
Since we entered Singapore in 2015, The Leadership Institute (SG) has been providing learners with a rich and diverse learning environment. Knowledge, creativity and hands-on experience have always been at our core, and we’re proud of learners who have grown, learn and create with us each passing day.
This course is an entry-level course for professionals and business owners who seek foundational knowledge of digital and in-store marketing platforms, activities and techniques to achieve better online and in-store business growth, e-commerce expansion
This is a business model that allows you to work from home and earn passive income, while at the same time building a big brand for yourself and selling real physical products.
In this 1-Day WhatsApp Marketing & Social Commerce Masterclass, learn how to make use of WhatsApp to enhance your business capabilities and outreach. With social marketing growing in popularity, WhatsApp has become a preferred medium for businesses to access their customers and expand their audie...
Market Research and Content Strategy course is offered by Quantico for all skill level. We are a team of communication specialists helping solve the myriad communication challenges affecting information communities. Since our founding in 2005, we have been a learning resource.
Suitable for beginning to intermediate level social media users, the course covers both the Art and Science of Social Media Marketing. Conducted by an experienced marketer and social media veteran, it will include a mixture of team exercises, brainstorming sessions and individual practice.
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