Soft Skill

ITZIP Noida is the world-class training institute providing the best Soft Skills training in Noida the present business prerequisite that empowers the candidates to achieve best employment in organizations. ITZIP Provides Soft Skills training course in Noida.

ITZIP is Soft Skills training company Noida having more than 10 years of experience in rendering the best training service and also being the best Soft Skills training institutes in Noida providing hands on training in technology by enabling the candidate to practice and work on real –time projects.

ITZIP also provide its candidate with a dedicated placement team that assist and provide numerous opportunity to the candidate throughout its training period. The course structure for Soft Skills training programing in Noida is intended to provide students with an efficient skills set and covers all the modules for the training program from basic to advanced level.

At ITZIP Soft Skills certification training in Noida is administered and overseen by technology experts from the industry having than 10+ years of experience in dealing with major Soft Skills programing Live projects.

ITZIP is the best Soft Skills training center in Noida with ultra-modern infrastructure and facilities established for aspirants willing to learn the skills for Soft Skills that comprises of overview of Soft Skills and Introduction to Soft Skills, Soft Skills on real time projects along with Soft Skills placement training Noida. Soft Skills training in Noida for beginners his being executed as per the direction of the MNC to give the best extensive knowledge of Soft Skills with the industry based Soft Skills course content and syllabus.

The course structure is designed by the technology experts that helps in facilitating proficiency in candidates and also the training program will enable them to accomplish their objective and to get set in MNC and Big Corporations.

ITZIP is a prime Soft Skills training center in Noida with advanced integrated infrastructure and new innovative labs for students to gain best insight into real working environment of IT industry. ITZIP institute in Noida prepare large number of students for the Soft Skills training at a moderate value as per aspirant’s module and content requirement.

Soft Skills training course in Noida involves a pragmatic approach as we believe students learn Soft Skills programing the best when they practically gets involved in finding solution rather than learning theoretically ,therefore training sessions comprises of more practical sessions. This kind of practice enables candidate to gain insightful knowledge about and develop highly efficient skill set.

ITZIP is one of the best Soft Skills training institute in Noida with 100% placement assistance. ITZIP has well structure modules and training program intended for both students and working professionals exclusively. At ITZIP Soft Skills training is conducted during all 5 days, and special weekend Soft Skills training classes in Noida can also be arranged and scheduled.

We also provide Soft Skills fast track training programs for students and professionals looking to upgrade themselves instantly.

Soft Skils Course Content

Problem solving :

• Problem Solving & Decision Making
• Solving People Problems
• Diagnosing People Problems
• Dealing with personal problems
• Managing change
• Tools to facilitate decision making
• Practical problem solving exercises

Practical Delegation:

• The purpose & functions of management
• Delegation
• Conflict management

Customer Service Excellence:

• What is customer service?
• How to improve customer service?
• Becoming a successful service person
• Handling customer complaints
• Putting it all into practice

Train the Trainer:

• Introducing the Trainer
• Introducing the trainee
• Planning your course
• Pre-course preparation
• Conducting a course or lesson

Practical Motivational Skills:

• Close the commitment gap
• The five steps to success
• Practice what you've learned

Selling Techniques:

• Accepting personal responsibility
• Motivation & goal setting
• Self qualities & attitudes
• Communication styles
• Time management
• The professional challenge

Effective Business Writing:

• Tips for better spelling
• Punctuation pointers
• Planning
• Summary
• Sample letters
• Report writing

Oral Communication & Business Etiquette Skills:

• Oral communication
• Telephone communication
• Listening
• Why do customers quit?

Secretarial Skills:

• The duties of a secretary
• Basic telephone skills
• Oral communication skills
• Business writing skills
• Overcoming obstacles

Time Management:

• Time as a resource
• Measuring time
• The urgency addiction
• Key performance areas
• The time waster
• The time savers

Supervisory Skills:

• Supervision and human relations
• Leadership
• Principles of supervision
• Sensitive personnel
• Supervise work
• Self development

Leadership & Team Building:

• The function of a chairperson
• Effective vs. Poor meetings
• How to improve your meetings
• Hints for Chairpersons
• The functions of the Secretary

Managing meetings:

• The function of a chairperson
• Effective vs. Poor meetings
• How to improve your meetings
• Hints for Chairpersons

Telesales / Telemarketing:

• What is Customer Service
• Accepting personal responsibility
• Motivation & Goal Setting
• Self qualities & attitudes
• Communication styles
• The art of listening
• The art of closing
• Overcoming stalls & objectives

Personnel Planning, Recruitment & Appointment :

• Legal aspects
• Protection
• Role in emergency
• Bomb threats
• Fire prevention and protection
• Self-defense 2
• Written reports
• The rod of Security Occupational Safety
• The threats