Strategic Customer Care (SCC)

Our customer service training program will help you gain critical skills that make a positive impression on current and future customers. From communication and interpersonal skills to creative thinking and conflict resolution, learning how to adapt to customer needs can de-escalate situations and ...

This workshop gives participants new insight into what customers expect and barriers that exist to providing exceptional service. Participants learn their own as well as customer behavioral styles to better interact.

For 4 weeks, current Managers and Directors will work with you to identify your management style. You’ll learn the latest in Customer Success Management skills and techniques over 4.5+ hours of weekly guided independent study with cutting-edge tools.

Call Center Training is offered by Premier Workforce Training. Our training solutions are designed to address your business goals by improving customer service, employee safety, teamwork, leadership, business operations and instituting best practices. 

Customer service training workshops by Training For Success are created specific to the issues facing your industry. We tailor your program to include specific customer service situations facing your team. Common real world and highly relatable examples are used to meet your business's customer