Stress Awareness

Content

Understanding Stress

• Explore the symptoms and signs of stress.

• Gain an understanding of how our own thinking patterns can impact upon stress.

• Evaluate when stress can lead to anxiety disorders.

Stress and Change

• Understand the reasons why change can cause stress.

• Explore the different stages we can typically go through when we experience a life changing event and whether it is possible to achieve acceptance.

Dealing with Conflict

• Understand the difference between passive, assertive and aggressive behaviour.

• Develop strategies for dealing constructively with conflict at work.

• Evaluate how your own personal behaviours impact upon your ability to relate to difficult people.

Audience

All individuals wishing to increase their understanding of the impact of stress within work and personal lives.

Outcome

• Understand the impact that stress has on the individual and the organisation.

• Understand the impact conflict has on an organisation, department and individual.

• Ability to apply a range of tools and techniques for reducing and handling the impact of stress.

• Acquired Competencies - Communicating & Responding