This course is for those whose role involves stressful situations or those who are responsible for colleagues who work under stress. The approaches covered during the day will benefit anyone who wants to remain calm and centred whilst effectively dealing with the stresses and strains of their job.
DurationWho Is This Course For?
This course is for those whose role involves stressful situations or those who are responsible for colleagues who work under stress. The approaches covered during the day will benefit anyone who wants to remain calm and centred whilst effectively dealing with the stresses and strains of their job.
Benefits
By the end of the course delegates will have a clear understanding of the types of stress they may encounter and have at their disposal a collection of practical techniques and strategies to reduce stress whilst remaining effective.
Course Syllabus
Stress
Self-assessment
Finding the source of stress
The building blocks of stress
Early warnings and how to use them
Impact of Stress
What We Can Do
Our unique Stress patterns
Interrupting the cycle of Stress
Finding and keeping focus
Taking action and responsibility
Reducing the impact of Stress
Stressful Scenarios
Dealing with change
Handling conflict
Delivering bad news
Dealing with difficult people
Procrastination
Working with stressed people
Next Steps
Stress checklist
Action planning
We seek to provide an unrivalled value and quality service, enabled by our unique business model. We are excited to announce that we have resumed face-to-face training both on our public schedule and onsite.
We're here to help - from Managing Teams Remotely, using Microsoft Excel for informed financial decisions, presentation skills for a winning sales pitch, to leadership & development programmes.
The professionalism and performance of our people is fundamental to us. Our company culture brings together individuals that cooperate through trust. Bureaucracy and micro-management are kept to a minimum. No photocopiers exist and only essential paper documents are retained.
Our working relationships are typified by their openness and the common goal to achieve the best performance in our industry, both personally and organisationally. The team enjoys a high level of decision making authority, allowing flexibility and creativity.
By working with individuals that have the passion and integrity to deliver, the management team is freed from policing and able to focus on continuous improvement. Feedback to drive quality development is continuously applied from a 100% client satisfaction sampling system.
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