Supervision

As a supervisor, you play a key role to build and reinforce a culture of customer service. The course is designed to give you the skills to implement a series of actions to introduce and maintain the customer service’ Programme in your business.

Added Advantage Academy recognises the importance of learning and learning skills that will improve your relationships in the modern world.  People often find it challenging connecting with others. At Added Advantage Academy we provide the skills to  improve communication and manage your time.

Management training delivers exceptional ROI. The question you have to ask is 'Can we afford not to do this? This management training course is aimed at all supervisors, junior and middle management'

Performance management is a vital skill for both supervisors and managers to refine. This workshop provides the building blocks for setting expectation, effective evaluation, the foundations of engagement, exploring solutions to performance gaps, communication and collaboration within the team

As a manager, your team is one of the most critical resources at your disposal to successfully achieve your work objectives. Gain proven competence in team management through this skills programme specifically designed for first line managers, supervisors and foremen.