As a supervisor, you play a key role to build and reinforce a culture of customer service. The course is designed to give you the skills to implement a series of actions to introduce and maintain the customer service’ Programme in your business.
DurationAs a supervisor, you play a key role to build and reinforce a culture of customer service. The course is designed to give you the skills to implement a series of actions to introduce and maintain the customer service’ Programme in your business.
This training course teaches participants how to build a customer service culture, train staff, coach staff and improve performance.
Instafied Training Pty Ltd is a training provider specializing in Health and Safety. Training courses vary from Armed Robbery Awareness to First Aid. We are passionate about what we do and ensure that your participants receive the best quality training and leave with the competence and confidence to use their new skills when required to do so.
Our Mission:
Instafied Training Pty Ltd strives to deliver innovative Health and Safety Training, in a student friendly environment whilst maintaining, quality and compliance.
Our Promise:
To ensure our students receive their compliance training in a safe environment, whilst having fun and learning in a very regulated way.
Management And Supervisory Skills course is offered by International Centre For Training And Development Southern Africa (ICTDSA). ICTDSA focuses in offering a wide range of high quality short courses aimed at equipping learners at all levels of the workforce with the hard and soft skills.
It is essential for people such as supervisors to understand the basic mechanics of the business they are in, if they are to appreciate and understand the part that their jobs play in the general running of the company.
The course enables learners to Identify Opportunities for personal growth and enhancement in the workplace, how to be accountable and demonstrate an understanding of one’s own contribution in the workplace.
This course equips you with business and leadership skills, and introduces you to aspects of human resources and relevant legal principles.
This course is for newly appointed Supervisors or those working towards a People Management & Leadership role. This course is an ideal starting platform for further development in the supervisors Leadership journey.
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