Supervisory and Leadership Skills

This training course provides participants with strategies for effective supervision, and the skills and knowledge required to lead a team or work group in a business environment. The course includes developing plans, providing leadership and supervising the performance of a work team.

Through the trainer’s expertise and practical knowledge, you will be able to define the key concepts associated with supervisory skills and you will be able to attain:

Main Features:

• Use a relationship based management process that supports achieving improved business results

• Focus their efforts on issues they can control or influence and away from issues where they have no control

• Understand how their attitude affects the personal productivity of employees.

• Recognize how the behaviors of effective managers help with the achievement of effective business results.

• Understand what actions they need to take with their employees

• Practice sharing power, resulting in power becoming a multiplier within the company

• Examine and align their expectations, the company’s and the employee’s

• Gain employee trust through the use of respect and recognition