Supervisory Management Training

by Elite Training Claim Listing

First-line managers and supervisors lead and motivate team members in the daily delivery of core products and services.

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Course Details

First-line managers and supervisors lead and motivate team members in the daily delivery of core products and services.

Research shows that poor supervision results in low staff retention, increased stress & conflict, and dissatisfied customers. Organisations must therefore ensure supervisors appreciate the importance of their role.

This course outlines the essential dynamics of effective day-to-day management. For Supervisory Management Training in Northern Ireland seek expert guidance from the Elite Training team.

 

Course Content:

  • Supervisor: Roles & Responsibilities
  • Planning & delegating work
  • Motivating individuals & the team
  • Monitoring productivity & quality;
  • Dealing with poor performance
  • Understanding team dynamics & culture
  • Problem solving & decision making
  • Identifying operational risks & taking action
  • Conducting team meetings
  • Being an effective coach and mentor
  • Belfast City Branch

    5th Floor, Titanic Suites, Belfast City

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