First-line managers and supervisors lead and motivate team members in the daily delivery of core products and services.
DurationFirst-line managers and supervisors lead and motivate team members in the daily delivery of core products and services.
Research shows that poor supervision results in low staff retention, increased stress & conflict, and dissatisfied customers. Organisations must therefore ensure supervisors appreciate the importance of their role.
This course outlines the essential dynamics of effective day-to-day management. For Supervisory Management Training in Northern Ireland seek expert guidance from the Elite Training team.
Course Content:
Based in Belfast, Northern Ireland, Elite Training has been delivering top quality Soft Skills Training since 1994. We offer PRINCE2, Institute of Leadership and Management (ILM) leading to ILM Accreditation in ILM Level 3 and ILM Level 5, Customer Care, Time Management and a wide variety of other Management Training. Our hands-on Corporate Training can provide your company with the right skills to create a more effective and efficient working environment.
As one of the top business training companies in Northern Ireland, we have almost 30 years of experience in helping people to achieve their full potential. Our philosophy is that corporate training must be engaging and fun, to provide delegates with a wealth of valuable business skills that can be taken back to the workplace.
Rather than merely focus on academic models, our pragmatic skill-building approach guides delegates through work-based scenarios, which address key issues that are relevant to you. With our experienced and accredited tutors, our delegates will always be provided with encouraging and honest feedback.
Our Team Leader/Supervisor apprenticeship has been designed by our Management and Leadership specialists in collaboration with the Institute of Leadership and Management (ILM) to create an exciting, challenging and quality learning experience.
Increase knowledge of the nature of management work and key activities of supervisors, Develop skills of leadership and team working in order to achieve organisational goals and more.
Relationships and role models have a fundamental influence on the working environment and the day to day working experience of teams and individuals. A great Supervisor can mean the difference between a highly motivated highly performing team and one which is just going through the motions.
All too often people management is seen as an ‘add-on’ to the operational role of a manager/supervisor and many managers are now faced with the added pressure of managing remotely.
This course is designed to enable a new supervisor or team leader to effectively make the transition from being a member of a team into a role of added responsibility, giving them the skills needed to prepare for and make the change a positive experience.
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