Supportive Conversations

by EDP Training Claim Listing

Managers often struggle to know what to say. More specifically how to open a conversation, what questions to ask, how to really listen, how to be consistently supportive and care for themselves.

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Course Details

Supportive Conversations Course

Note: This course is available as either an online or face-to-face training session. Please let us know which you prefer when contacting us.

About the Supportive Conversations Course

Managers often struggle to know what to say. More specifically how to open a conversation, what questions to ask, how to really listen, how to be consistently supportive and care for themselves.

This course has been designed with line managers in mind. It aims to educate people managers to be proactive and open up the difficult conversations about mental health, hold the conversation and implement follow up. It looks to improve people management skills by reducing reactivity and encouraging early detection and prevention.

Understanding stress in the workplace

  • Increase knowledge and awareness around mental health  

  • Learn to spot the signs and symptoms of poor mental health developing in the workplace 

  • The conversation cycle 

  • Listening skills

  • Questions skills 

  • Learn about helpful resources to signpost people to

Why was this course created and why is it important?

  • Managers often struggle to know what to say and how to genuinely start those conversations

  • Learn the specifics or how to properly open a conversation

  • Learn what questions to ask

  • Learn skills to practice how to really listen with empathetic and active listening

  • Learn how to be consistently supportive

  • Learn how to care for yourself and prioritise your own self care

  • Bristol Branch

    41C Easton Business Centre, Felix Road, Bristol

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