Given the development in the IT world, IT System Support becomes a very important and competitive field to develop and improve a country. Through this program, students will be exposed to main aspects that cover providing support for business systems.
DurationGiven the development in the IT world, IT System Support becomes a very important and competitive field to develop and improve a country. Through this program, students will be exposed to main aspects that cover providing support for business systems.
Besides that, students will have an opportunity to study other courses like Multimedia, Computer Network, Computer Security and others by using updated computer software based on current needs in the IT field.
A qualifying learner at this level will be a well-rounded IT professional building on foundational technical skills acquired at NQF level 4, via the National Certificate in IT Technical Support or equivalent. This qualification is expanding the specialisation(s) started at NQF level 4 into the core field of networking and support, with further specialisation(s) into IT Support fields or in any other related vertical or enabled markets.
Hillcross College is a private, registered, and accredited provider of Further and Training Education qualifications in the Republic of South Africa.
Part of our philosophy is the contribution to the sustenance of academic excellence as a developmental factor to the economy of South Africa and the global community.
In addition to the sustenance of academic excellence, the College prides itself in enabling students from every background irrespective of race, religion, gender, sex, or economic status the provision of a level playing field by ensuring access to affordable and quality education comparable globally.
The outcome of this programme creates entry-level systems support professionals with good fundamental knowledge of the information technology field, coupled with interpersonal and business skills, allowing for specialisation in various systems support fields.
The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels.
In this department the IT Technical support qualification creates entry-level systems support professionals with good fundamental knowledge of the technical support field.
A qualifying learner at this level will be a well-rounded IT professional building on foundational technical skills acquired at NQF level 4, via the National Certificate in IT Technical Support or equivalent.
It introduces theoretical concepts of EUC and requires the application thereof to develop a range of skills that will enable learners to be better-informed workers in the IT industry.
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