Table Attendant (NQF Level: 2)

Drum Beat Academy offers a CATHSSETA accredited Table Attendant course. This skills program will enhance your skills as a Waiter for a Restaurant, Guesthouse, Lodge or Hotel. This program is presented at the workplace for a minimum group of 6 employed learners.

Entrance Requirements:

• Learners should have a basic comprehension of English.
• Basic reading, writing and mathematical skills are required.

Course Contents:

• Theory:
  • Health, hygiene & professional appearance.
  • Layout, services and facilities.
  • Safe & secure working environment.
  • Basic calculations.
  • Payment.
  • Communication skills.
  • Telephone etiquette.
  • Proving customer service.
  • Cleaning & setting tables.
  • Methods of folding napkins.
  • Menus.
  • Food & Wine.
• Practical:
  • Setting tables.
  • Taking & placing orders.
  • Serving food at the table.
  • Serve a buffet / Carvery.
  • Serving wine.
  • Preparing the bill.
  • Handling the payments.
  • Providing customer service.
  • Communication skills.
  • Handling problems.