Taking Initiative, Upselling, Total Customer Service

Excellent Customer Service course is offered by AMC (Asia Masters Center). From the training side, AMC have the ability to study and understand the market demand, put a plan and training solution fit the organization’s need to solve an administrative and financial issues.

This is a 2-day customer service training skill improvement program that focuses on handling difficult and demanding customers. It includes understanding customer needs and expectations, handling customers on the phone and complaints, psychology of customer complaints, solving customer’s problems...

Customer-focused companies are continuously striving hard to achieve excellence in customer service. They recognized that this is one of the key factors of success in today's ever demanding business world is providing excellent service consistently, will bring about long term profitability.

With eager anticipation, you enrol in the program and are immediately struck by the immersive, experiential approach to learning. The trainers don't just lecture at you; they engage you in practical exercises and real-world scenarios that hone your skills and reinforce your newfound knowledge.

Discover how to positively connect with your clients with a customer service training course from pd training. This course demonstrates sensible ways to retain your valuable clients and win repeat business.