Team Leading Principles Certificate

This is the second course in Team Leading Principles programme and on successful completion provides you with the certification from Highfield Awarding Body for Compliance.

During the course you will learn team leader responsibilities, how to provide direction to the team, and communicate this effectively.

Objectives:

• Understand team leader responsibilities and how relationships are managed within an organisation
• Understand the importance of managing yourself and how to provide direction to the team to meet organisational, team and individual objectives
• Understand how to communicate knowledge and information in a workplace including how to plan and allocate work to the team using SMART targets

Course Content:

• Leading the Team
  • Developing productive working relationships with colleagues
  • Communicating and working professionally with colleagues
  • Taking account of diversity issues when developing productive working relationships
  • Identifying the importance of exchanging information and resources with colleagues including feedback
  • Understanding leadership styles and ways of motivating, supporting and encouraging teams
• Managing Yourself and Providing Direction
  • Managing your own knowledge and understanding and the ways to achieve this
  • Identify why managing your own skills and time is important
  • Identify the requirements of a work role and how to set SMART objectives
• Communicating information and knowledge in the workplace
  • Identify the types of information and knowledge that need to be communicated and how it is communicated.
  • Adapting communication, using verbal and non-verbal communications and modifying to ensure effective communication
  • Identify how to adapt communication techniques with team members
  • Planning and allocating the work of the team using SMART targets
  • Agreeing standards of work
  • Monitoring and assessing performance and recognising achievement