Technical Support

by iStudent Academy Claim Listing

In I.T Technical Support, you will be tasked with monitoring and maintaining an organisation’s computer systems and networks. You will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone.

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img Duration

1 Year

Course Details

In I.T Technical Support, you will be tasked with monitoring and maintaining an organisation’s computer systems and networks. You will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone.

This 1 year course is aimed at a learner who has passed Grade 11, and is looking to be an Information and communication technician, with prospects of future growth in an IT career.

The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels.

 

Entry Requirements:

  • Grade 11
  • No Specific Subjects

 

Course Inclusions:

All iStudent Academy Limited Contact Programmes include:

  • All Textbooks
  • Laptop PC
  • Windows Operating Systems
  • Microsoft Office Suite
  • Workshops on Campus

 

Qualifications:

  • Further Education and Training Certificate: Information Technology, Technical Support (SAQA 78964)
  • Durban Branch

    16 Peter Mokaba Ridge, Durban
  • Pietermaritzburg Branch

    460 Townbush Road, Building A, Townbush Office Park, Cascades, Pietermaritzburg
  • Cape Town Branch

    1 Century City Drive, 4th Floor Aurecon Building, Cape Town
  • Johannesburg Branch

    0B Forest Road Pineslopes Office Park Block C, Johannesburg
  • Bloemfontein Branch

    6 Bermakor Park, 52 Reid St, Bloemfontein

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