In this department the IT Technical support qualification creates entry-level systems support professionals with good fundamental knowledge of the technical support field.
DurationIn this department the IT Technical support qualification creates entry-level systems support professionals with good fundamental knowledge of the technical support field.
The next qualification in the technical support & cloud solutions track, IT Cloud Solutions Administrator, further builds on the technical skills required to progress to the IT Cloud Solutions Engineer. These qualifications are aligned to International certifications that prepare learners to write the selected international exams.
CTU Training Solutions (Pty) Ltd (Co. Reg No: 2005/038944/07), opened its doors in 1987 and has been developing skilled professionals ever since.
With faculties in IT, Design, Business/Management, Engineering & Humanities, you have the choice to study full time (1 to 3-year qualifications and diplomas) or part time (qualifications, short courses and skills development programmes).
Our national qualifications and international vendor-related certifications pave the road to success for our graduates. Career opportunities for qualified and certified candidates, from entry-level right through to professional level, are increasing rapidly.
We have a passion to develop professionals and work together with the industry in creating up-to-date and relevant academic qualifications, in order to equip graduates with the right skills to successfully enter the South African job market.
The purpose of this qualification is to build a foundational entry into the field of Computer Sciences and Information Technology, specifically into the field of Systems Support, covering basic knowledge needed for further study in the field of Systems Support at Higher Education Levels.
The outcome of this programme creates entry-level systems support professionals with good fundamental knowledge of the information technology field, coupled with interpersonal and business skills, allowing for specialisation in various systems support fields.
Given the development in the IT world, IT System Support becomes a very important and competitive field to develop and improve a country. Through this program, students will be exposed to main aspects that cover providing support for business systems.
It introduces theoretical concepts of EUC and requires the application thereof to develop a range of skills that will enable learners to be better-informed workers in the IT industry.
A qualifying learner at this level will be a well-rounded IT professional building on foundational technical skills acquired at NQF level 4, via the National Certificate in IT Technical Support or equivalent.
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