Telephone Etiquette course is offered by RUSTA. Learn the ways you should greet on call, your body language, tone of voice, word choice, listening skills and how you close a call.
DurationTelephone Etiquette course is offered by RUSTA. Learn the ways you should greet on call, your body language, tone of voice, word choice, listening skills and how you close a call.
About Me:
Rutika Meshkar, the esteemed Founder and Director of R.U.S.T.A., is a highly sought-after internationally certified Soft Skills Trainer and Communication Enhancer.
With credentials from renowned institutions such as Dale Carnegie and the American Board of NLP, Rutika possesses a wealth of expertise in personal development and neuro-linguistic programming. Her content stands out due to its matured approach, focused on outcome-based training and personalized counseling.
Rutika's unique style of training and facilitation ensures that participants receive comprehensive and effective guidance. As a Speaker, Rutika possesses a natural gift for motivation, leaving her audience inspired and empowered.
With an impressive track record of training over 10,000 individuals in personal and professional development, Rutika firmly believes in the strategic value of training as a transformative journey.
She recognizes that the most vital resource within any organization is its people, and her mission is to empower individuals to unlock their full potential in all areas of life.
Rutika's guiding philosophy is rooted in continuous learning and growth. She wholeheartedly believes that life is a never-ending process of acquiring knowledge and skills. Her mantra is to embrace learning, constantly upgrade oneself, and live life to the fullest.
In the life of a sales professional (or even other departmental personnel) getting challenging customers is inevitable. But not knowing how to manage the situation and come out of it with dignity, grace and a repaired relationship is not acceptable.
Callers have certain expectation. When caller's expectations are not met, frustrations ensues, which then escalates to outright anger depending on how well the servicing staff handles the call. It is also common occurrence at call centers acting unprofessional to put the callers on the defense.
Telephone/Con-Call Etiquette course is offered by Happy Minds. Happy Minds Training and Workshops aims at mentoring & training individuals & organizations to enable them to reach a higher level of thinking thereby giving a meaning to their existence.”
High-quality customer service and effective complaint handling hold an immense importance for every business. Effective customer interaction can lead to positive impacts on the organisation and the brand as well.
Customer Service training is offered by Indian Institute of Training and Development (IITD).Our leading edge approach of training and professional education includes workshops, professional education, executive coaching, hand-holding and customized training material created to suit the needs of the
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