Telephone Skills course is offered by Academic College. The Academic College was established to address the dire training need within the Hospitality Industry; to provide a competent and skilled workforce.
Telephone Skills course is offered by Academic College. The Academic College was established to address the dire training need within the Hospitality Industry; to provide a competent and skilled workforce.
Our mission to be the leading institute in South Africa focusing on Hospitality and developing management for the industry, by applying a unique combination of academic and experiential training.
The Academic College was established to address the dire training need within the Hospitality Industry.
Customer Service in a Contact Centre Courses are offered by Felix Risk Training Consultants.
By the end of this course you will have a better understanding of your customers’ expectations by clearly identifying the four phases of effective client service.
Customer Service course is offered by ExecuTrain. We provide key skills necessary for success that cover all aspects of contemporary business. We offer both public and private courses depending on your needs and cover a broad collection of essential modules.
The Corporate Receptionist workshop develops front line staff to become highly professional and efficient when dealing both face to face and telephonically with clients. They will understand the importance of communicating in a corporate and courteous manner to both internal and external customers.
This one-day skills based training course has been designed to ensure that delegates are capable, through practical tips and demonstrations, to collect an account through the use of a telephone.
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