Telephone Skills course is offered by Envisage Training for all skill level. This course is for every employee who answers a phone; receptionists, switchboard operators, administrative assistants, sales administrators, personal assistants, sales teams.
Telephone Skills course is offered by Envisage Training for all skill level. This course is for every employee who answers a phone; receptionists, switchboard operators, administrative assistants, sales administrators, personal assistants, sales teams.
Envisage Training sources only experienced and qualified trainers dedicated to excellence in both delivery and customer service. We utilise the skills and expertise of highly regarded industry experienced professionals.
Here Are Just A Few:
Jim has been training at all levels to the corporate, government and small business sectors for the past 12 years. He specialises in the Microsoft office suite. Jim’s enthusiasm for creating effective learning outcomes is coupled with utilising practical applications for the workplace.
Jim holds a Bachelor of Business Degree, certificate IV in Workplace Assessment and Training and is a Microsoft Certified Trainer.
Iain has been Training since 1997 and is an Apple Certified trainer. He has taught and created original training materials for Adobe products like Photoshop, Illustrator, InDesign, Dreamweaver and Flash, as well as Apple products, Final Cut Pro, and iPad. Iain holds a Bachelor of Information Technology with first class Honours.
Steven is a provider of training, consulting and internet development services in Brisbane and across Australia. He has completed a Certificate IV in Training and Assessment Technology, is an Adobe Certified Expert in Acrobat Professional & Captivate . Steven is also a Microsoft Certified Trainer.
Lyn is an experienced, reliable, professional Information Technology Trainer with thirty years’ experience. She is a Microsoft certified trainer who holds a Certificate IV in training. Lyn has been contracted to assist with the key software roll-outs for numerous Queensland Government Departments and private Corporations.
Customer Service course is offered by Time Education & Training. We are your partner in the learning journey, providing an environment that promotes belief, confidence and capability to achieve your true potential. Knowledge converted immediately into practical workplace application
As a certified customer service professional, you’ll be ready to apply for roles and promotions in the events, hospitality, or tourism industry. Set your sights on a customer-facing position in hotels, restaurants, resorts, cruise ships, retail stores, call centres, and beyond.
Get the skills necessary to effectively and professionally communicate with your customers. The BSB30215 Certificate III in Customer Engagement is a popular course with those committed to going above and beyond to deliver the best customer experiences.
This course gives managers a clear approach to manage customer service in a professional way that meets customer needs while using an appropriate level of resources.
Each and every one of us serves customers, whether we realise it or not. Maybe you’re on the front lines of a company, serving the people who buy your products.
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