This course is soft skill based and goes beyond legal roles & responsibilities of supervisors & engages participants in identifying real-life challenges and solutions.
This is a two-day, instructor-led training solution that focuses in developing the practical skills that supervisors need to be more effective on the job.
This course is soft skill based and goes beyond legal roles & responsibilities of supervisors & engages participants in identifying real-life challenges and solutions.
Topics include conflict resolution, human rights, violence and harassments, what to do in case of an injury and more.
Training Overview
The Effective Supervisor: Building Strategies for Success considers the day-to-day context in which supervisors perform their role & brings to life the concepts associated with "organizing the work & its performance" as referenced in the definition of a competent person.
This course goes beyond awareness of the legal roles & responsibilities of supervisors & engages participants in identifying real-life challenges and solutions.
This solution is replacing: The Effective Supervisor (2 days) (event ID: 17887)
What Topics Will Be Covered?
We have revised & revamped the original Effective Supervisor course & have added new content such as:
Mental health
Conflict resolution
Human Rights
Progressive discipline
Violence and harassment
What to do if an injury happens
Workers with disabilities
What Are The Benefits?
We have revised & revamped the original Effective Supervisor course & have added new content such as:
Identify and describe the role of a supervisor
Describe the legal duties & responsibilities of a supervisor
Describe how people are different & how diversity affects the supervisor's role
Demonstrate various methods of communication
Describe how to set-up & run a meeting or staff huddle
Describe how to orient a new worker
Demonstrate good coaching skills
Define mental health & describe how it impacts the workplace
Summarize supervisor approaches that promote mental health
Describe the role of the supervisor in ensuring that human rights in the workplace are maintained
Demonstrate how to manage conflict
Describe how to implement progressive discipline measures in your workplace
Describe a supervisor's responsibility for dealing with workplace violence and harassment
Describe what to do if an injury happens
Describe the principles of work reintegration & the supervisor's role
Describe the supervisor's role in accommodating workers with disabilities
Who Is This Recommended For?
Individuals currently in supervisory positions either newly appointed or experienced
Individuals who would like to become supervisors
Managers, HR personnel, CEO, Owners
What Are The Prerequisites?
Advised Pre-requisite: Supervisor Responsibilities and Due Diligence
In order to get the most value from the Effective Supervisor: Building Strategies for Success it is recommended that participants are familiar with workplace health and safety law regarding supervisor's duties and responsibilities.
We Are Part of Ontario's Occupational Health and Safety System
WSPS is a partner in Ontario's occupational health and safety system, which includes the Ministry of Labour, Immigration, Training and Skills Development (MLITSD ), Workplace Safety and Insurance Board (WSIB), and six health and safety associations (HSAs) - of which we are one.
As the largest Health and Safety Association in Ontario, we support the agricultural, manufacturing, and service sectors, which employ more than 4.2 million people throughout the province. We're here to help businesses understand their risks and legal obligations to stay in compliance and build safer workplaces.
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Front Line Leadership is a flexible, 10-module program that provides supervisors with a toolkit of practical communication and employee development tools that reduce conflict, improve employee performance, and enhance team effectiveness.
Master the basics of communication to become a more effective manager or supervisor. This course will help you develop your interpersonal skills by understanding and dealing with various personality traits and how they impact your ability to get the job done.
This interactive course — for a new supervisor or for someone about to become one — will explore the mindset that is required to supervise a team, and how a supervisor's responsibilities differ from those of a front-line worker.
Take this course to fill your skill gaps and elevate your team—and your career—to new levels of greatness. Be ready to apply what you learn and return to work with new knowledge, insights and practical methods to help you be a successful and effective new manager.
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