Highly successful secretaries and PAs all have some things in common. They have attended one of our Secretarial courses! Just joking. What they have in common is that they are seen as a super valuable resource to their bosses and they continue to surprise and delight their employers with the value t
DurationHighly successful secretaries and PAs all have some things in common. They have attended one of our Secretarial courses! Just joking. What they have in common is that they are seen as a super valuable resource to their bosses and they continue to surprise and delight their employers with the value that they add to all those around them.
While solid technical know-how is, of course, vital in the role, there are some very key “Softer Skills” that a great secretary needs to master in order to become a truly valuable to their organisation.
This intensive 1 day Secrets of Success for Secretaries and PAs training course focuses on the top skills you need to master in order to truly add value.
It addresses key performance areas like being proactive rather than reactive, improving your productivity through task, priority and time management, learning appropriate business communication styles in different situations, appropriate office conduct, staying away from gossip groups and much, much more.
If you would like to advance in your role as an administrator, secretary or PA, this course will provide you with the practical skills you need
Course Content:
Sure-fire ways to work closely with your managers to provide the right, proactive support they need from you
Always conducting yourself in the most professional manner to maintain office co-operation and harmony
Managing chaos effortlessly and calmly as you prioritise and organise your day, your manager’s day and make others work your way!
New techniques to influence others to help you meet new managers objectives, even if they are from different departments
Discovering appropriate ways to interact with people of different levels in various business situations like meetings, confrontations and after-hours functions
Some simple but effective stress management techniques to get you through difficult days when things go wrong
Candidly assessing your own strengths and limitations and working on these to make sure you succeed
We have over 23 years of experience in providing the market with training and learning solutions, which are consistently delivered with passion and excellence. We have serviced and supported numerous independent professionals and businesses with the latest high-quality staff and skills development solutions, to advance their abilities, gain a competitive edge, and generate long-term business sustainability.
CBM Training has earned a reputation as a market leader in the training and education sector, having provided high-quality training and learning solutions throughout Southern Africa and beyond. We have earned our full accreditation with Services SETA, merSETA, CETA, and QCTO.
Future Skills for Secretaries and PAs course is offered by CBM Training. Our courses are designed for individuals to gain essential knowledge in a specific area of business, improve their skill set, and become more efficient.
Professional Secretary course is offered by Excellent Academy of Skills. Excellent Academy of Skills is a community developer Accredited Training Centre situated in Cape Town CBD and it is known now in City for its high quality and professional training services and community development programs.
The short course “Office Administration Management” is designed for someone who is, or who is planning to be, an office professional (including working in a project and programme office) such as a secretary, office assistant, office employee, administrative official, or personal.
This subject will teach you everything you need to know about successfully managing an office. Managing office expense accounts, conducting interviews and setting goals. This subject will teach you all the practical skills needed in order to complete daily duties.
A four week course that focuses on basic computer concepts, Microsoft Office and Office administration. This course is aligned to SETA unit standards.
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