At the end of the course, participants will be able to: Understand Quality and TQM Understand Customers Needs, Internal and External Customers. Prepare your Company for TQM Initiatives. Understand the Concept of Quality Improvement Process. Initiate Change to Improve Company's Performance. Select a
At the end of the course, participants will be able to:
Program content
Overview of Quality, ISO 9001 and TQM
TQM Fundamentals
The Concept of Quality Improvement in TQM
TQM Application Model:
TQM Application Criteria for Assessment
TQM Implementation Process
Commonly used TQM Tools and Techniques
Methodology
Who must attend
Chief Consultant and Trainer of Quality Dynamics Consultancy Sdn Bhd, Mr. Tan has more than 20 years experience as a trainer and consultant in the area of Quality and Productivity Improvement. Mr. Tan also has many years of hands-on experience managing production, maintenance and service operation.
Mr. Tan has extensive experience in the Training and Implementation of Operational and Improvement Techniques such as TQM, QCC/ICC, QC Tools, SPC, ISO 9000, 5S, Work Study, Kaizen Techniques, Filing & Record Management, Store & Inventory Management and many others.
Mr. Tan clients list in training and consultancy works include multi-nationals and local companies like Saudi Iron & Steel Company in Saudi Arabia, Western Digital, Freescale, Samsung, PNB, Perodua, Panasonic, Acidchem International, Sime Darby, Petron Malaysia Refining & Marketing, Dyson Manufacturing, Prince Court Medical Centre, Rahim & Co., TNB, Petronas Gas, Bumi Armada, MMHE, Indah Water, Litrak, Institute Technology Perak, NAM Institute for the Empowerment of Women (NIEW).
Mr. Tan obtained his BSc. in Mechanical Engineering from the Strathclyde University, Scotland and MSc. (with Distinction) in Manufacturing Systems Engineering from the Warwick University, England. Mr Tan also received extensive professional trainings and also presented many papers in Japan, Australia, The Netherlands, India, Taiwan, The Philippines, Thailand, Singapore and also locally. He is a life member of Association for Overseas Technical Scholarship (Japan).
A qualified ISO 9000 Quality Management Systems and EMS auditor and consultant, Mr Tan had attended and passed the IRCA registered auditing quality system course (lead auditor training course) and he also attended and passed EARA approved advanced EMS auditing course for quality personnel.
Mr. Tan has been judging quality improvement projects like QCC/ICC/QIT for various multinational and national organization and companies like PNB National Innovations and Quality Convention, Rapid KL ICC Convention, and was also a Chief Judge in MPC National and Regional QCC Conventions. He also judged MAMPU National QCC Convention,
Mr. Tan represented Malaysia as a National Quality Management Award Expert in the National Quality Management Awards Round-Table Conference at Japan Productivity Center (JPC), Tokyo, which was sponsored by the Asian Productivity Organization (APO). Mr. Tan was a Lead Auditor of the Technical Audit Team in the yearly Prime Minister Quality Award and Quality Management Excellence Award for over 10 years.
Mr. Tan also holds an internationally recognized blue-card as a practitioner in Methods-Time Measurement technique from the United Kingdom M-TM Association.
ISO 9001:2015 Awareness training is offered by Inspiring Training. Understanding of the roles of the top management in the ISO 9001 QMS. Understanding the requirements of the ISO 9001 that is relevant to top management.
The lean six sigma starterpack contains everything you’ll need to get started with lean six sigma right away. This bundle contains three online courses: the yellow belt course, kaizen event course and 5s lean management course. These courses have been selected due to their easy implementation int...
Incident analysis tools take the information obtained by the investigation process and use this to identify underlying, systemic causes. The depth of the analysis can vary from superficial factors close to the immediate causes, to deeper underlying causes and failures.
This course is specially designed as a hands-on session on productivity improvements aspects of teh kaizen approach to management. It will enable the participants to implement kaizen improvement projects individually or as a team to help companies in its journey towards world class manufacturing.
FMEA makes it possible to analyze products, processes, and services to determine all possible modes of failure and their effects on the performance of the product, the operation of the processes or service system, and how we can stop them from delivering their unwanted effects to the customers.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy