Training On Giving Feedback

Giving high-quality feedback is an essential skill for people managers to enable team members to grow and improve their behaviours & performance.

Of all the management disciplines we work on with our delegates, giving feedback comes out consistently as a ‘management essential’.

Our direct experience shows us that there are few organisations that have a truly open ‘feedback culture’.  Most however recognise that this as a place they aspire to be.

The majority of business people we have worked with over the years report that they would like and need more feedback.  

The irony is though that many accept that they don’t give it to others nearly enough.  Equally, most people we find rarely ask for it themselves.

Whilst there are of course some shining examples of those who both give and receive it well, many people in business appear to be on a ‘starvation diet’ of good quality feedback.

What Types Of Feedback Are There?

The ability and willingness of people managers to give feedback effectively can be truly transformational. 

This skill alone can set a person apart from their peers in a way that many other competencies cannot.

There are in simple terms, two types of feedback:

• Positive feedback or praise

• Corrective or improvement based feedback

Both are essential, and whilst the principles of giving them are the same, the reasons to give them are very different.