The opportunity to study the growth of world tourism, how this has changed over time, how people travel to resorts and the impact of tourism. We’ll teach you the skills and qualities you need to get into the travel and tourism industry, from cabin crew and airport operations to working in different
DurationWhat does the course involve?
The opportunity to study the growth of world tourism, how this has changed over time, how people travel to resorts and the impact of tourism. We’ll teach you the skills and qualities you need to get into the travel and tourism industry, from cabin crew and airport operations to working in different UK and European destinations.
We are proud of our connections with Birmingham Airport and our dedicated teaching base at BHX to offer you a relevant training environment and instant access to facilities. You will also experience the aircraft fuselage in our sister college for safety demonstrations.
Our highly experienced teachers have all worked in the travel industry and are able to give you a tailored and highly practical approach with additional learning support available if you need it.
We include trips within the course to help you fully understand the visitor attraction units, and these can be anywhere from Italy to Bournemouth. This is an excellent course for anyone wishing to pursue a career in the industry and equivalent to one A Level.
Course Outline
Unit 1: The UK Travel and Tourism Industry
This unit will explain the range of travel and tourism organisations as well as their ownership and interrelationships. You will get to research recent and historical developments in the UK travel and tourism industry and its current contribution to the UK economy.
Unit 2: Customer Service in Travel and Tourism
In this unit you will evaluate customer service provided by travel and tourism organisations as well as making recommendations for improvements. You will explain how organisations manage customer service and their policies and procedures. You will also demonstrate the delivery of customer service in travel and tourism situations.
Unit 3: Preparing for a Career in Travel and Tourism
This unit will you give you the opportunity to analyse opportunities and the impact of current trends in travel and tourism. You will prepare for a career in travel and tourism by producing a CV or personal file, conducting a skills audit, and completing an application document to a professional standard. You will also plan for and take part in an interview, evaluate your performance, and produce an action plan.
Unit 4: Travel and Tourism Destinations
In this unit you will describe the appeal of travel and tourism destinations to the different types of travellers by researching different destinations within the UK, Europe and worldwide. You will also produce a destination recommendation for a traveller based on your research and evaluation.
Unit 5: UK Visitor Attractions
In this unit you will describe man-made and natural visitor attractions and understand how visitor attractions enhance the appeal to customers. You will review visitor management techniques used at a visitor attraction and understand the impacts of a visitor attraction on the local community and area.
Unit 17: The Cruise Industry
This unit will give you the opportunity to understand the cruise industry and how it has developed. You will look at different cruise packages, operators and their appeal to different types of customers. You will also recommend a cruise package for different types of customers and give reasons for your recommendations.
Assessment
Assessment will take various forms including practical assessment, written coursework and presentations.
No exams.
Exam Board
NCFE
Entry Requirements
A minimum of five GCSEs at grade 4 including Maths and English.
Employability
The travel and tourism industry is one of the fastest growing industries in the UK. The value of tourism to the UK economy is approximately £126 billion, and the sector employs around 3.1 million people.
Potential employers include Birmingham Airport, Resorts World, Alton Towers, Birmingham City Council, Hilton Hotels, Midland Metro, Sea Life Centre and many more airlines and visitor attractions.
About Us
As the largest provider of 16-19 study programmes in the West Midlands, we are committed to ensuring that every young person has the opportunity to reach their full potential. We support our learners in developing their academic, personal and social skills so they are fully equipped for future progression to higher education, apprenticeships or employment.
The Sandwell family of colleges is comprised of three campuses – Cadbury Sixth Form College, providing A Level and vocational provision in Kings Norton; Central Campus, which focuses on the vocational offer for Sandwell; and Central St Michael’s, the A Level centre for Sandwell. Each campus offers a positive and inclusive learning environment to ensure that every student can excel and develop within their chosen field.
Renowned as a centre of excellence for young people, Cadbury Sixth Form College places high quality teaching, pastoral care, and strong student support at its heart. More than 50 A Levels, T Levels, BTEC Diplomas and Subsidiary Diplomas are delivered by the College’s specialist faculty, allowing students to build a strong skill set for the future.
The College is dedicated to creating a first-class learning environment and has recently completed the second phase of a multi-year, multi-million pound Science City development, providing a cutting-edge Science, Technology, Engineering & Maths (STEM) centre.
Located in West Bromwich, Sandwell College boasts best in class facilities and exceptional teaching standards. Alongside delivering outstanding pass rates, the College is proud to offer unrivalled mental health services and welfare support, ensuring that every student has access to the advice and guidance they need.
The College’s inspiring team of tutors go above and beyond to help their students achieve not only their qualifications, but also to guide them on their journey into work, further education, and university.
Highly regarded for its university-style campus and facilities, Central Saint Michael’s Sixth Form offers more than 30 different advanced courses to students. Learners can choose from core AS and A Level subjects alongside a range of specialist diplomas, creating a unique and flexible approach to learning, which is designed to suit the individual needs of sixth formers.
Students from the College go on to make their educational mark at Birmingham’s own universities, as well as leading institutions throughout the UK and across a range of subjects.
Tomorrow’s People is a specialist employer-focused delivery arm of Sandwell College, providing access to recruitment services for employers, vacancy matching and business-focused education and training right across the Midlands and beyond.
We work with businesses to support their strategic and operational plans, in particular workforce planning, to ensure a skilled and growing workforce. Courses and training from Apprenticeships, Professional Qualifications and bespoke delivery aim to keep your current workforce engaged and equipped in an ever-changing market.
Our Mission:
To provide and continuously develop and deliver an education of the highest quality, training and learning programmes that help improve the life chances and the economic prosperity of our learners, communities and businesses.
Our Vision:
To provide an exceptional, innovative, technologically advanced and inspirational teaching and learning experience leading to individuals’ success; and to be an anchor institution at the heart of our communities by working together with schools, employers and partner organisations to enrich lives, raise aspirations, encourage enterprise and improve social and economic well-being.
Within the civil aviation industry, cabin crew play an essential role in ensuring the safety and comfort of airline passengers.It is important, therefore, that airline cabin crew are appropriately trained for the job.
This one-year, full-time course will equip you with the specialist knowledge, practical and personal skills you need to become a member of aircraft cabin crew and to pursue a career in the aviation industry.
The Skills Support for the Workforce (SSW) programme offers funded training to help develop and upskill employees within small and medium-sized enterprises (SME’s) to fill skill gaps, raise productivity and boost business growth. Performance Through People (PTP Training Ltd) is part of Serco’s ...
This study programme designed by Travel & Tourism professionals, will provide you with skills and knowledge relevant to a range of different sectors within the travel & tourism industry.
There are thirteen units that need to be successfully completed over the duration of two years with two of those being external exams.
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