This qualification aims to provide learners with an understanding of the principles of the Travel & Tourism Industry and allow them to explore the various avenues of work within this industry.
DurationThis course is made up of two qualifications:
NCFE Level 2 Certificate in Travel and Tourism
This qualification aims to provide learners with an understanding of the principles of the Travel & Tourism Industry and allow them to explore the various avenues of work within this industry.
It will allow learners to gain transferable skills that can be applied to the workplace or further study.
Waltham Forest College is putting sustainability at the heart of everything that we do, and in this course, you will learn more about sustainable tourism and how the industry works to be eco-friendly, for example, through responsible travel, ecotourism and looking to reduce the carbon footprint.
The course is scheduled for 3-4 days per week.
NCFE Level 2 Certificate in Introduction to Cabin Crew
This qualification is designed for learners who would like to work as cabin crew.
This qualification will focus on cabin crew, offering breadth and depth of study, incorporating core knowledge and providing opportunities to acquire several practical and technical skills.
Sector Overview
Tourism in the UK is a vital source of economic activity, contributing to Gross Domestic Product (GDP) and supporting jobs across the UK through a mix of inbound, outbound and domestic tourism.
The sector is made up of other sub-sectors including, airlines, airports, hotels, tour operators, travel agency, visitor attractions and ancillary services. It is expected that the Travel & Tourism Industry will add 126 million new job opportunities between 2022 and 2032.
According to figures from the UK Civil Aviation Authority, air traffic in the UK grew dramatically in 2022, with over 224 million passengers flying to and from UK airports, or 75% more than in 2019. With this increase, Cabin Crews are identified as vital part of commercial aviation.
Entry Requirements
The entry requirements for this course are:
If required, you will study GCSE or Functional Skills maths and/or English alongside your course so you can progress onto the next level.
4 GCSEs at Grades 2 (E) or above including maths and English
Interview and assessment
What will I study?
This course consists of the following modules:
NCFE Level 2 Certificate in Travel and Tourism
NCFE Level 2 Certificate in Introduction to Cabin Crew
Customer service in travel and tourism
The UK travel and tourism industry
Travel and tourism destinations
Promotion in travel and tourism
Working as cabin crew
Airline health, safety and security
Aircraft emergency situations
Dealing with passengers on-board an aircraft
Cabin service - selling techniques
Making passenger announcements on-board an aircraft
How will I be assessed?
You will be assessed via:
Assignments
Presentations
Reports
Role plays
Study visits
Team building activities
Enrichment
To further enhance your progression, you will actively participate in enrichment activities provided as part of the course.
You will take part in trips and visits such as theme parks, museums and other visitor attractions both locally and internationally. You will also be attending taster days with our work experience employers.
Alongside this, you will also have access to key employers that will deliver guest lectures to build your industry knowledge and contacts.
Work Experience
You must complete 36-hours (1 week) or 45 days of external work placement which is an essential part of the programme. Some of the opportunities will include placements such employers such as Mandarin Oriental, The Dorchester and The Ritz.
Equality & Diversity
Waltham Forest College has a strong record of providing fair access for all to further and higher education. We have taken an inclusive approach engaging with individuals and groups with protected characteristics (as defined by the Equality Act 2010 and explicit in our Equality and Diversity Policy).
We embrace learner views and offer structured opportunities for students to have direct involvement in assessing and shaping their own learning experience and develop as active citizens in the wider community.
We are one of the most diverse colleges in London and are even more diverse than the local community. Our borough is one of the most culturally rich areas in the country.
There are 97 different languages spoken by students at Waltham Forest College and our extensive new build that includes the Creative Arts building and our new STEM centre has been purposely designed to accommodate students with disabilities.
At all levels, we are committed to providing appropriate resources to enable and encourage access and participation for all in further and higher education. This takes a number of forms - funding to the Student Association, direct staff support, resources in kind in the form of accommodation and office costs, time off for student representative activities, and a wider staff development commitment to developing and embedding learners in to all decision making, evaluation and quality improvement measures in the College.
tudent engagement is constantly being reviewed and developed through the Student’s Union, Student Governors, Course Representatives, Student Ambassadors, Student Council and the Senior Leadership Team listening to feedback from regular student surveys and focus groups.
Vision, Mission & Core Values
Our Vision
Inspiring learners to create their future.
Our Mission
To deliver outstanding technical and professional learning, which raises aspirations, develops skills and creates futures.
Our Values
Our organisational values drive the way we interact with each other and influence learners in creating their future.
This Level 2 course focuses on an introduction to working as cabin crew. You will develop your knowledge and understanding of airline health, safety and security, how to respond to unplanned emergencies onboard, selling products and services to passengers.
BTECs focus on the holistic development of the practical, interpersonal and thinking skills required to be able to succeed in employment and higher education. Employers are looking for recruits with a thorough grounding in the latest industry requirements and work-ready skills such as teamwork.
This qualification is designed for anyone who'd like to work as cabin crew, including the duties carried out by cabin crew in the crew room.
Airline Cabin Crew need to be able to act quickly and confidently in all safety and emergency situations. Safety is our number one priority and this is evident in the way we conduct our training.
This course is designed to give you the opportunity to study a range of subjects which will support progression onto further study at Level 2 and develop transferable skills.
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