The workshop includes reflection, conversation, and exercises as conflicts are studied and models for addressing conflicts are considered.
DurationThis highly interactive and educational workshop invites you to consider the building blocks that create conflict and those that assist or detract in conflict's resolution.
The workshop includes reflection, conversation, and exercises as conflicts are studied and models for addressing conflicts are considered. Significant time will be given to skill building for effective speaking and effective listening.
This foundational workshop is valuable for all individuals; case studies will apply conflict principles to a variety of settings including the workplace and the community.
Since 1998 the Conflict Management Certificate Program has offered skills-based conflict management and mediation training. During the pandemic we transitioned our training content in to a highly engaging and well received synchronous online delivery format.
We have now offer a selection of in person and virtual options, so please check the All Workshops page for details on upcoming workshops.Choose to complete individual workshops for professional development or work toward a certificate offered in the following concentrations:
Certificate in Conflict Management and Mediation
A concentration in conflict management and mediation, to develop skills for use in the workplace, community or family. Some workshops are recognized or approved by associations providing formal recognition for mediators.
Certificate in Conflict Management and Congregational Leadership
A concentration geared toward those involved in faith based organizations, approached from a Christian faith tradition.
Customized Training
Available on a conflict management topic of your choice. Workshops in any of the areas of concentration can also be adapted to your needs.
This workshop will help you understand the root of conflict, communicate without causing defensiveness, de-escalate difficult situations, and resolve conflicts in both work and social settings.
Participants will learn skills to enhance their ability to de-escalate conflict, listen effectively, build mutual respect with others in a construction context, and negotiate effectively.
 To better understand the structure and dynamics of conflicts and to develop strategies and methods towards more effective intervention.
This workshop focuses on conflict resolution and team collaboration
This workshop will focus on research derived strategies for maintaining and enhancing your relationships that are practical and effective.Â
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