Waiter Training

by Sam Hospitality Academy

This course is suitable for staff who take and serve customer orders at the table in addition to setting up their work area/ station.

R1500

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Course Details

Overview:

We are pleased to present our modules for waitrons training. Kindly choose modules that you would like us to deliver to your staff.

  • Provide customer service

  • Process incoming and outgoing telephone calls

  • Describe layout, facilities and services of the organization

  • Communicate verbally

  • Maintain effective working relationships with other staff members

  • Maintain a secure working environment

  • Maintain a safe working environment

  • Maintain a healthy, hygienic and professional appearance

  • Prepare and clear areas for table service

  • Provide a table service  

  • Provide a table drink service

  • Perform basic calculations

  • Provide a carvery / buffet service

  • Provide a silver service

  • Serve bottled wines

  • Provide a room service

 

This program is suitable for staff who take and serve customer orders at the table in addition to setting up their work area/ station. Suitable for hotels, restaurants, conference venues, lodges, game lodges, boutique hotels, guesthouses, b&b’s, etc.

  • Pretoria Central Branch

    Ultrama Building 277 Bosman Street, Pretoria Central, Pretoria
  • Benoni Branch

    30381 Sigalo Street Daveyton Ext. 2, Daveyton, Benoni, Johannesburg

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