This course aims to equip participants with the skills to provide team support to team members while taking into consideration diversity issues and to apply effective communication techniques to achieve individual and team goals.
Course Objectives
This course aims to equip participants with the skills to provide team support to team members while taking into consideration diversity issues and to apply effective communication techniques to achieve individual and team goals.
Course Content
Topics cover: Definition of organisational vision, mission and goals Different roles played by team members Interdependence of roles within a team Importance of maintaining open communication within a team Effects of trust, respect and support within a team Diversity issues and their impact on communication Relevant parties from whom one can seek feedback, advice and assistance Effects of organisational, industry and legislative requirements and work performance standards and/or targets on attainment of individual, team and organisational goals Organisational policies, limits of autonomy and span of control.
Learning Outcome
Define and align team goals with departmental and organisational goals
Define own and individual roles within the team and work within the team and organisation dynamics
Maintain open communication with team members by sharing information
Listen to and contribute ideas and skills using appropriate communication techniques to achieve team goals
Demonstrate trust, respect and support towards team members in daily activities to achieve team goals
Identify potential areas of conflict with team members and methods to overcome them, taking into consideration diversity issues
Identify and resolve issues and concerns through collaborative activities with supervisor
Demonstrate responsibility and commitment for work done and to the achievement of individual and team goals
Accept and provide feedback, advice and assistance in a considerate and constructive manner to accomplish task assigned
Recommend improvements to established policies and procedures in a proactive manner
I would like to introduce myself as the new CEO of TMC Academy. I am pleased to be here, and to have the opportunity to lead this reputable academic establishment to greater heights.
This programme aims to provide participants with awareness of differing working styles of their teams, especially in matrix, cross-functional project work. Participants learn to empathise with each other better thereby increasing the level of trust and enhancing collaboration within teams.
Network to Success helps you in developing skills that will improve your employment opportunities. How do you start with engaging small talk and then move on to smart talk? The importance of asking engaging questions and using active listening techniques is taught to participants.
Many of today's work teams are teams in name only. They are merely a group of individuals. High performance teams have certain traits. This is an experiential team-building programme to instill high performance traits into your work team and grow the team into a highly successful work team.
Facilitate work team activities and improve team performance Promote ownership and commitment among team members to work goals and targets set
WSQ Level-B Course core module for those would like to acquire the skills and knowledge to facilitate an effective work team at the workplace, and for those would like to pursue career as WSH professional.
© 2024 coursetakers.com All Rights Reserved. Terms and Conditions of use | Privacy Policy