Working at Heights

Bespoke Care and Training are a Council accredited care provider for Ashbourne, Derbyshire. Rated Good with CQC, we deliver high quality care services to clients at home who find it difficult to cope with tasks of daily living such as personal care, meal preparation, medication and moving & positioning themselves.

Well Led And The Team You Can Trust

A family run company, my name is Kelly and I am the Owner Director/Care Manager.  My husband, Steve, is the Training & Development Manager.  Di is the Team Leader, with our amazing care team which consists of : Nicky, Kayley, Janine, Mel, Kerry, Lesley, Clare, Sue, Carol, Sharon, Abby, Dani, Stacey, Jo, Jenna, Karen, Emma, Sophie, Katy, Heather, Amy and Charlie.

Together, we form a dedicated team that are professional and devoted to our care roles and responsibilities, delivering the high quality care and support that our clients seek and that is also within our ethos.

Bespoke Care and Training’s ethos is to ensure that our client's care, treatment and support promotes a good quality of life. This is based on the principle of providing individuals with the best possible ‘person centred approach support services’ to enable clients to live in their own homes by having well trained, caring, flexible and reliable staff.

We are contracted to provide Domiciliary Home Care Services with Derbyshire County Council and accredited with them. We also have private/self funding clients who pay for their own care and support.

Well Led

At Bespoke, we fully invest in our staff and ensure they are equipped and trained to their care role. 

We have a robust 4 week mandatory training and shadowing period, regular observations and supervisions as well as Annual appraisals. Staff are passionate about providing exceptional individualised care for our clients. Staff are motivated and encouraged to develop their skills and knowledge. We have an open and supportive culture, which focuses on delivering the best possible service for people.  Clients are encouraged to comment on the quality of the service and their feedback is used to develop and enhance the service provided. We work in partnership with health and social care professionals  to ensure our care is well organised and exceed their expectations. 

Services That We Offer:

We offer high quality ´Person Centred´ support services:

• Personal Care
• Meal Preparation
• Moving and Positioning of People
• Medication Support
• Delivered by fully trained, experienced Carers that are Caring, Compassionate, Competent, Communicative, Courageous, and Committed to their role.
• We have an excellent reputation within the area
• We work closely with Social Services and other Health Professionals 
• We are registered under ICO and GDPR Compliant.
• We have excellent knowledge of the Health and Social Care Standards
• We have many successful case studies
• We are accredited with Derbyshire County Council and rated Good with CQC.