Tips for managers on how to detect, prevent, and limit the harmful effects of workplace bullying.
Areas Covered:
How to recognize workplace bullying.
What is not workplace bullying.
How to deal with situations when harassment, bullying, and incivility have occurred.
Tips for managers on how to detect, prevent, and limit the harmful effects of workplace bullying.
Role play of specific situations such as bottom-up, peer-to-peer, top-down, and intergenerational bullying.
As Canada’s leading provider of Sensitivity Training, we provide training to build awareness and restore normalcy when there has been a workplace incident.With your input, we will design sessions to address the facts of a particular situation. And, our training can be delivered in the workplace or offsite, depending upon the circumstances. We work with you to identify a neutral place at, or in close proximity to, the workplace.We deliver Sensitivity Training, with EXCELLENCE, in person or virtually, through video-conference with a live facilitator throughout the session.
This is our very popular Live Web Workshop delivery format that enables us to serve you from coast, to coast, to coast across Canada.Our goal is to ensure that the training takes place in a respectful and professional environment where all attendees can feel safe.We have experience working with the federal government of Canada, provincial governments, several municipalities, as well as broader public sector organizations across the country. As our public and broader public institutions bear a high level of public scrutiny it is important that civil servants receive comprehensive psychological safety training to help them minimize liability to their employers and maintain the required Occupational Health and Safety standards.
This program will teach participants the basic concepts of conflict management and resolution by expanding their knowledge and awareness of the structured processes involved
In an escalating situation minutes matter. Attending this course will give you the knowledge, practice, and confidence to de-escalate someone’s behaviour effectively. This interactive training includes skill practice activities related to de-escalating crisis situations and behaviors.
In this training, participants will explore ways to prevent conflict when possible and resolve them in a fair manner when they do occur.
In this two-day course, you'll explore how we give and receive messages and how this can create conflict.
Identify your own conflict style and that of others, explore the problem-solving process, and discover practical strategies and tools that will increase your confidence and skill in resolving conflicts in a constructive manner.
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