Tips for managers on how to detect, prevent, and limit the harmful effects of workplace bullying.
Areas Covered:
How to recognize workplace bullying.
What is not workplace bullying.
How to deal with situations when harassment, bullying, and incivility have occurred.
Tips for managers on how to detect, prevent, and limit the harmful effects of workplace bullying.
Role play of specific situations such as bottom-up, peer-to-peer, top-down, and intergenerational bullying.
As Canada’s leading provider of Sensitivity Training, we provide training to build awareness and restore normalcy when there has been a workplace incident.With your input, we will design sessions to address the facts of a particular situation. And, our training can be delivered in the workplace or offsite, depending upon the circumstances. We work with you to identify a neutral place at, or in close proximity to, the workplace.We deliver Sensitivity Training, with EXCELLENCE, in person or virtually, through video-conference with a live facilitator throughout the session.
This is our very popular Live Web Workshop delivery format that enables us to serve you from coast, to coast, to coast across Canada.Our goal is to ensure that the training takes place in a respectful and professional environment where all attendees can feel safe.We have experience working with the federal government of Canada, provincial governments, several municipalities, as well as broader public sector organizations across the country. As our public and broader public institutions bear a high level of public scrutiny it is important that civil servants receive comprehensive psychological safety training to help them minimize liability to their employers and maintain the required Occupational Health and Safety standards.
This course presents strategies for resolving work-related conflicts, whether these are present among employees or between an employee and an employer.
This course will focus on building and managing relationships at all angles of the supervisor role.
Help your employees, coworkers or clients resolve their differences through mutual agreement in a timely and confidential manner. Explore various methods of conflict resolution and identify which approaches are appropriate in various situations.
After this session, participants will be able to define conflict and assess the impact level of an ongoing conflict
his conflict management course will help you determine the best approach to workplace conflicts and challenging situations.
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