Workplace Communication To Improve Relationship And Resilience (Level 3)

Workplace communication in times of rapid change need to do more than just delivering message clearly. It is also about building and developing trust, strengthening team relations and fostering resilience. This 2 days 16 hour workshop, learners will gain insights, know how on how to communicate effectively as a leader that is increasingly important to drive adaptability and change.

Learners start the course considering their own organisation (current or previous) to set the context for acquiring and applying the skills and knowledge gained in this course. The pre-requisites for any of communication are simply: knowing the target audience is, determining what needs to be communicated and selecting the most appropriate communication or tools.

By the end of this chapter, learners will be able to establish the various stakeholders in the organisation with whom they need to communicate as well as identify and maintain the various channels of communication within an organisational context.

In addition, a case study presented will also serve as the spine and background story that runs throughout the course to progressively flesh out the course contents.

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You Will Learn:?

• Overview of Workplace communication
• Macro factors affecting Workplace Communication
• Organisational leadership style
• Organisational structure
• Organisational culture
• Channel of Workplace Communication
• Considerations for maintaining channels of communications