We provide comprehensive, practical training on negotiation, conflict resolution, mediation and workplace investigation for human resource professionals, public servants, private sector employees, lawyers and consultants.
DurationWe provide comprehensive, practical training on negotiation, conflict resolution, mediation and workplace investigation for human resource professionals, public servants, private sector employees, lawyers and consultants.
Important topics include: collaborative negotiation; communication skills applied to conflicts; managing impasses; dealing with issues of power; key skills for effective mediation; how to conduct workplace investigations; and ensuring procedural fairness in administrative investigations.
ADR Ottawa offers a wide variety of dispute and conflict resolution services, ranging from modest to large-scale, from simple to complex.ADR Ottawa works effectively with clients of all sizes – private citizens, public companies, government and non-governmental institutions – to achieve the most elaborate or modest dispute and conflict resolution goals.
Led by principal Steven C. Gaon, B.A., J.D. (LL.B.), C.Med., a trained and certified lawyer, mediator and arbitrator, ADR Ottawa is based in the heart of the nation’s capital. We will be pleased to bring ADR Ottawa's services to whichever location serves you best: at your office, a third-party facility, or by virtual meeting .
The ability to effectively manage conflict separates the good from the outstanding performers. Conflict is a part of daily life. Those who embrace conflict as an opportunity to build understanding and better relationships experience greater personal and professional success.
This course explores the world of interpersonal communication, conflict andnegotiation and the variety of approaches and range of skills needed to solve problems, reach agreements and maintain relationships.
This session will assist you in preventing conflicts from escalating into confrontations
Designed for current and aspiring leaders, this program empowers individuals to navigate and resolve conflicts effectively, standing out as successful problem-solvers
Our comprehensive portfolio includes many business and corporate training courses designed to cater to individuals and corporate entities.
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