We provide comprehensive, practical training on negotiation, conflict resolution, mediation and workplace investigation for human resource professionals, public servants, private sector employees, lawyers and consultants.
DurationWe provide comprehensive, practical training on negotiation, conflict resolution, mediation and workplace investigation for human resource professionals, public servants, private sector employees, lawyers and consultants.
Important topics include: collaborative negotiation; communication skills applied to conflicts; managing impasses; dealing with issues of power; key skills for effective mediation; how to conduct workplace investigations; and ensuring procedural fairness in administrative investigations.
ADR Ottawa offers a wide variety of dispute and conflict resolution services, ranging from modest to large-scale, from simple to complex.ADR Ottawa works effectively with clients of all sizes – private citizens, public companies, government and non-governmental institutions – to achieve the most elaborate or modest dispute and conflict resolution goals.
Led by principal Steven C. Gaon, B.A., J.D. (LL.B.), C.Med., a trained and certified lawyer, mediator and arbitrator, ADR Ottawa is based in the heart of the nation’s capital. We will be pleased to bring ADR Ottawa's services to whichever location serves you best: at your office, a third-party facility, or by virtual meeting .
This program has the advantage of providing a highly relevant experiential learning opportunity to students as they operate a conflict resolution service to support other students in preventing and resolving interpersonal conflict.
This workshop will help you understand the root of conflict, communicate without causing defensiveness, de-escalate difficult situations, and resolve conflicts in both work and social settings.
This 2-day workshop explores the relationship among interest, rights and power based approaches to negotiation.
The workshop includes reflection, conversation, and exercises as conflicts are studied and models for addressing conflicts are considered.
This course will teach you nonviolent communication techniques
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