We provide comprehensive, practical training on negotiation, conflict resolution, mediation and workplace investigation for human resource professionals, public servants, private sector employees, lawyers and consultants.
DurationWe provide comprehensive, practical training on negotiation, conflict resolution, mediation and workplace investigation for human resource professionals, public servants, private sector employees, lawyers and consultants.
Important topics include: collaborative negotiation; communication skills applied to conflicts; managing impasses; dealing with issues of power; key skills for effective mediation; how to conduct workplace investigations; and ensuring procedural fairness in administrative investigations.
ADR Ottawa offers a wide variety of dispute and conflict resolution services, ranging from modest to large-scale, from simple to complex.ADR Ottawa works effectively with clients of all sizes – private citizens, public companies, government and non-governmental institutions – to achieve the most elaborate or modest dispute and conflict resolution goals.
Led by principal Steven C. Gaon, B.A., J.D. (LL.B.), C.Med., a trained and certified lawyer, mediator and arbitrator, ADR Ottawa is based in the heart of the nation’s capital. We will be pleased to bring ADR Ottawa's services to whichever location serves you best: at your office, a third-party facility, or by virtual meeting .
This workshop focuses on the application and practice of the necessary skills
It is designed to help working professionals develop a set of core competencies to understand and effectively intervene in conflict situations.
This workshop focuses on identifying, honing, and using emotional skills to better handle difficult conversations.Â
There are things that you can do to hold high impact conversations from understanding what makes us and others difficult
This course teaches you to have the confidence to know what to do, should you ever encounter a situation where conflict arises which could lead to assaultive behavior.
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