Workplace Etiquette

by Imentor Skills Claim Listing

Every workplace has a code of conduct which defines the acceptable behavior for employees. This is important to ensure that staff behave respectfully towards their peers and that everyone's time is respected.

₹1200

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Course Details

Every workplace has a code of conduct which defines the acceptable behavior for employees. This is important to ensure that staff behave respectfully towards their peers and that everyone's time is respected. By having a set code of conduct, it provides a clear guide for staff on what is and isn't acceptable in the workplace.

One of the most important constituents of a workplace is the way we interact or communicate. This course looks at the workplace etiquettes from this very perspective. This course covers :

  • Speaking
    • Mental Barriers to Communication
    • Making your voice an asset: The power of Pitch, tone & Speed
    • Know the difference between: Assertive, Aggressive & Passive speakers and lean to speak assertively.
    • Speaking up in a meeting
    • Speaking with boss/Supervisor
  • Listening Skills
    • Importance of listening
    • Barriers to listening
    • Overcoming these barriers
  • Know when to listen & When to Speak
  • Body Language in a workplace
    • Eyes
    • Face
    • Body
    • Posture
    • Gesture
    • Touch (Includes how to do a good handshake)
    • Space or proxemics
  • Good office manners while speaking on phone and while interacting with your co-workers

Note:

Pricing is on a Per hour basis

  • Delhi Branch

    63, Nilgiri Apartments, Alaknanda, Delhi

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