With practical exercises and examples this course will build on your skills to make you a more confident writer. It will help you to think and plan before you write so you can choose the best style and structure to get your message across.
DurationWell-written reports deliver information that is: concise and clear, easily understood and helpful to decision-makers.
With practical exercises and examples this course will build on your skills to make you a more confident writer. It will help you to think and plan before you write so you can choose the best style and structure to get your message across.
We will cover:
Knowing what you want to say
Understanding your audience and being clear about your purpose to help you identify your key messages.
Choosing the best tone and structure
Using your messages to create a logical structure and find the right style for your report.
Presenting information effectively
Being relentlessly clear is the best way to gain understanding. We will clarify what plain English is and how to use it, as well as how to summarise and use graphs, tables and charts well.
Bring a recent report (or one from your to-do list) to reflect on throughout the day. You’ll be able to apply what you learn directly to this example. This will help you to feel confident about putting your new skills to use.
Who should attend?
Everyone who wants to improve their report writing skills, including leaders, managers and team leaders.
About us
HQN provides high-quality advice, tailored support, and training on everything to do with housing. We have a proven track record of helping organisations and individuals respond to the challenges of an ever-evolving sector.
HQN was originally set up by Alistair McIntosh and David Garland in 1997 to help social housing organisations navigate the new policy and regulatory landscape introduced by the New Labour government.
From Decent Homes, the creation of the ALMO movement and the Audit Commission inspection regime to the austerity years, government cuts, and the ongoing fallout from the Grenfell disaster, HQN has supported the sector every step of the way.
We have always been proud of our ability to provide fast, practical guidance to the housing profession. We do this in a range of different ways:
The Housing Quality Network – our main best practice network
Nine innovative specialist networks
Consultancy support
Accreditation
Training
Events and workshops.
What we offer
Vast expertise in housing management, asset management, housing finance, governance, leasehold management, policy and strategy, income collection, tenancy sustainment, private rented sector housing, resident engagement, neighbourhood management and building safety
Access to a wide range of associates who are all experts in their fields
Access to a bank of information and good practice drawn from our network membership and our work with the best in class
A well-respected company with a proven commitment to the social housing sector and a strong track record.
Communicate With Confidence Course Is Offered By Empower Development
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This half day training acorn will encourage your staff to use email as a method of communication when it is appropriate to do so. Attendees will learn how to manage and prioritise email, become an excellent communicator and reduce the risks the misuse of email can have on your bottom line.
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