Medusind

Medusind’s unique combination of deep industry expertise, robust operational capability, and client-focused service significantly improves the efficiency and profitability of healthcare organizations. Client satisfaction is the primary focus of the Medusind leadership and staff.

Our highly experienced personnel, cutting edge technology, and forward thinking approach allows us to deliver effective solutions while staying ahead of healthcare industry changes

Quality & Compliance

Medusind has designed and implemented an Information Security Management System that is based on ISO/IEC 27001: 2013 standard and is in compliance with the Health Insurance Portability and Accountability Act (HIPAA). Our ISO 27001: 2013 Certification adds strength and security to our total business practice by providing strict quality standards and a solid framework of management controls.

Our internal compliance training and certifications programs provide a basis for best practices and enhances compliance awareness and adherence company-wide. Medusind’s well-developed compliance culture is reinforced through continuous employee training and education on information security, PHI, and related compliance topics.

Process Management

Our business intelligence capabilities provide more than just accurate and timely feedback. Since the very beginning, Medusind has undergone critical quantitative and qualitative data analysis and trend analysis to better enhance our operational performance and service delivery to our clients. Our operations leadership and management team provide:

• Six Sigma Methodologies
• Productivity Improvement
• Business Intelligence Reporting
• Defect Prevention and Quality Assurance
• Process Re-engineering and Process Improvement

Our People

At Medusind, our people are the force that have driven our sustained growth since 2002. Our Medical RCM, Dental RCM, and Analytics core competencies have been built by our dedicated team of healthcare experts and innovators.

Medusind is much more than a billing service. Medusind becomes our client’s Revenue Cycle partner in every sense of the word. Team Leaders and Department Heads provide unwavering leadership to their passionate and capable RCM service delivery teams whose sole purpose is to improve the financial performance and adhere to all compliance regulations and guidelines to mitigate exposure for our customers.