Help your team to assist in the implementation and creation of policies and procedures, recipes, improve staff workflow and efficiency during service, team management for managers, or shift supervisors.
DurationHelp your team to assist in the implementation and creation of policies and procedures, recipes, improve staff workflow and efficiency during service, team management for managers, or shift supervisors.
You may consider units to expand knowledge in leading and managing people, Delivery and monitoring service to customers, and effective workplace communication. Ask our team for a copy of our Short Course Guide.
For over 40 years, Novaskill has been dedicated to assisting local people to reach their full potential through the provision of quality training, employment and community services.
Our mission is to support communities by enriching people’s lives, so every one of our employees can make a greater contribution to their family and their community.
Governed by a voluntary board of directors, our organisation was founded as a result of the severe economic downturn experienced in the Hunter region in the early 1980s. Hunter Group Apprentice, later becoming Hunter Group Training, was established to ensure young local apprentices could continue on with their trade training even if they did not have a day-to-day job to go to. This group was hosted out to local employers and received ongoing training, so that when the economy improved, they were able to continue on their career path and enjoy a successful trade career.
Now recognised as one of Australia’s longest operating group training companies, we have had the immense pleasure to be able to continue offering exceptional career opportunities to thousands of apprentices and trainees.
Adult learners who are interested in the course content for general knowledge, or for those working with groups, either in the community or the workplace, particularly in regards to developing their skills and knowledge in emotional intelligence
With our training solution, we can provide an engaging learning opportunity to employees of any experience level. Our materials cover various areas and content that is tailored for the specific needs of your staff.
This course has either written or oral supervised assessment. Students will require access to Skype video chat for assessment purposes.
This course will enable you to strengthen customer relationships and achieve long-term loyalty from your clients by using effective customer service strategies.
elephone sales are a highly effective and efficient medium of selling when done the correct way. You can close many deals by calling the right people, and even more if you have the proper telephone skills training in Brisbane.
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