TIM has devised a detailed curriculum for this course which includes International Airline & Travel Management, Computerized Reservation System (CRS) Galileo and CRM.
DurationTravel is a business and so demands certain technical skills and product knowledge. TIM has devised a detailed curriculum for this course which includes International Airline & Travel Management, Computerized Reservation System (CRS) Galileo and CRM. This will give the student a dual advantage of gaining knowledge useful either in a travel agency or as ground staff at the airport.
The CRS system is used widely in all travel agencies / airlines and will give the student an added qualification during placements. Though there are varied occupations, there is one common denominator - service. To be able to give the best service, students must have confidence and product knowledge.
To inculcate confidence and interpersonal skills in the students, we have developed a CRM (Customer Relationship Management) module which is given absolutely free. This module trains students on how to deal with different types of customers and enhance their communication and interpersonal skills.
The travel industry is one of the largest employers of manpower offering a range of opportunities from low to highly paid jobs. To be successful in this service oriented trade, it is essential to have the necessary skills and up-to-date knowledge The Tourism industry has emerged as one of the fastest growing industries, contributing to 10% of the world's economy making it the single largest service industry globally, in terms of gross revenue, as well as foreign exchange earnings. Tourism is the highest generator of employment globally.
Hospitality is an integral of the Travel & Tourism industry. Perhaps no other industry has been so dramatically affected by innovation & growth as the hospitality industry. The increasing demand for hotels all over the world has given rise to innumerable career opportunities in this industry.
Course content
International Airline & Travel Management: This module covers Geography, codes used in travel industry, Travel formalities, Baggage rules, Reservation procedures, Fare construction & Ticketing and Travel Agency Management.
CRM (Customer Relationship Management): This module covers how to deal with different types of customers, effective communication skills, how to present a resume, interview techniques, sales techniques & marketing principles.
Computerized Reservation System (CRS) Galileo : This module covers how to check time-table availability of flights, creating a PNR, special requests, display of fares, hotel reservations & car rental bookings.
Tourism Management : This module covers Tourism Organizations, different types of tourism, history, culture & heritage of India, India as a destination, and Tourism circuits in India, travel formalities with India, international tourist attractions, latest trends & career opportunities in the tourism industry.
Hospitality Management : This module covers Front Office Management, F&B Management, House Keeping & Back Office
Eligibility
Minimum 10 + 2 or equivalent. A good understanding of written English, World Geography and basic mathematics.
Job opportunities
Reservation, counter and Sales & Marketing executives in Travel agencies. Traffic assistants, revenue accountants & Prorators in Airlines, Airport operations executives, ground handling executives, check-in and ticketing agents at the Airport.
Executives in Tour operating organizations, tourist offices and other tourism related agencies, Tour escorts, tour guides, etc.
Front office assistants, lobby / guest relation executives, executive housekeepers, restaurant managers & captains at hotels, Cruise Ships. Executives in Airline Catering & Cabin Services, Manufacturers & Suppliers Of Hotel & Restaurant Equipment & Services, Hotel & Catering Institutes, Hotel & Tourism Associations, Catering Departments in bank & insurance houses, with government owned catering departments, for example railway, armed forces, ministerial conventions, etc., in food, confectionery, beverage production industries.
About Us
We are one of the oldest and leading Aviation, Travel & Tourism, Hospitality & Logistics Training Institutes across India.
Our Achievements
Trade-wings, incorporated in 1949, is one of the first Travel Agencies with multiple branches, in independent India. Trade-wings pioneered Travel & Tourism industry in India and under the able leadership of Mr Vinoo Ubhayankar, went on to become one of the top 5 Travel companies in the country with over 16 branches which are IATA Accredited. Trade-wings is also a network partner of American Express for Corporate Travel.
The Institute
Way back in 1989, Trade-wings Limited, one of the pioneers in the field of Travel and Tourism industry, had conceived the idea of conducting professional courses in the field of Travel, Tourism & Hospitality. This idea took shape in the form of an institute of Management and established formal educational programs to prepare students for careers in the Travel, Tourism, Cargo & Hospitality fields to create professionally trained manpower to meet the ever increasing needs of the industry.
This institute, termed as “Trade-wings Institute of Management”, went on to become the largest institute of its kind in India with over 60 learning centers and popularly came to be known as TIM, in the student’s community.
TIM received a boost with IATA / UFTAA authorization which came in 1993 for its showcase center at Kalaghoda, Mumbai. TIM was well received by the Travel, Tourism & Hospitality industry and many of its students were employed in various areas of the industry, not only in India but even in Middle East, North America, Europe & Far East. Today, Over 50,000 of TIM students are working for various Travel Agencies, Tour Operators, Airlines, Hotels, Airline Revenue Accounting companies and Tourism organizations all over India and worldwide.
TIM has regular interaction with the industry through various forums & associations of the industry in which TIM is well established as an active member. TIM is also helping industry associations like TAAI to standardize the training for Travel Agency staff. TIM has also helped Pune University to design the new Travel & Tourism syllabus for its courses.
Trade-wings Institute of Management is one of the academically progressive and intellectually exciting, National institutions in India, backed by the industry experience of more than six decades. It is the only institute in India, which is part of the group that is operating a large travel agency, a five star hotel & restaurant, cargo & courier operations in over 50 cities in India. In today’s increasingly competitive and advanced environment, a lot of emphasis is on innovative ability and extra customer delivered value which could differentiate the best from others.
TIM’s training courses have been designed keeping in mind the industry needs and international standards, for individuals, who to make a career in the Travel-Tourism, Hospitality and Cargo-courier industry and are constantly updated to meet the changing demands. All these courses are technology and customer driven, designed to suite the student’s time and budget, following the highest standards and above all recognized by the industry in India and abroad. TIM is committed to provide job-oriented training to young, enthusiastic and hard-working graduates and post graduates students.
Apart from technical skills TIM also aims to provide training for personality development and communication skills for the over-all development of the student.
The Hotel Management Course is specially designed program to prepare the students acquire skills and knowledge for professional career in Hospitality Industry.
At HIHT, our endeavour is to take education to the higher domains of never ending success. Heritage Institute of Hotel & Tourism provides the best possible infrastructure for pursuing high quality Hotel Management Education.
The main focus of the Hotel Management Degree program will be to incorporate the key skills and attitude development among the learners and thereby motivating them to become future leaders of Hospitality industry.
Diploma in Hotel Management has been designed to familiarize eligible candidates with the various roles in departments such as operations, front office, food and beverages, Housekeeping , etc. The programme combines class work with internships to acquaint candidates with real-life hospitality skill...
The B.Sc. – Hospitality Studies is three years fulltime degree program approved by Savitribai Phule Pune University. The program includes intensive six semester curriculum which equips the student with the knowledge and skills essential in the hospitality industry.
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