Designed to be flexible to individual learning needs, this course will develop the learner’s confidence and knowledge in communication strategies in order to enhance inter-personal skills, improve patient and staff well-being and contribute to career development.
DurationDesigned to be flexible to individual learning needs, this course will develop the learner’s confidence and knowledge in communication strategies in order to enhance inter-personal skills, improve patient and staff well-being and contribute to career development.
A willingness to participate in a high-fidelity simulated role-play situation is anticipated from learners.
On completion of this course the learner will be able to:
Identify the importance of good communication for the patient, the practitioner, the people and the employer.
Analyse barriers and facilitators to good communication
Reflect on communication failures in health and social care and identify strategies to improve or prevent future failures.
Identify and implement communication strategies and frameworks to improve own practice.
Who will benefit:
This one day, small group communication course is designed to be of particular benefit to those working in clinical and/or healthcare management & leadership positions who face demanding, sensitive and challenging communication situations on a regular basis with patients and colleagues.
DREEAM is not just a department - it's a way of thinking
DREEAM is an academic department in the Urgent and Emergency Care directorate at the Queens Medical Centre (QMC), Nottingham University Hospitals (NUH) NHS Trust, the site of the East Midlands regional Major Trauma Centre.
The department is led by Professor Frank Coffey. Our vision is to integrate research and education seamlessly with clinical practice. By promoting and enabling inter-professional development we aim to create teams that work together effectively to optimise patient care.
We have a reputation for delivering high quality educational programmes to healthcare professionals in community and clinical environments. We also train healthcare practitioners in the wider community in schools, leisure facilities, prisons and the military amongst others.
You can discover more about our educational programmes and course here, including bespoke training which can be delivered within your organisation. You can read about our current and past research projects here including local, national and international studies.
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