This two-day Advanced Communication Skills Course is an evidence based course led by approved trainers, for which participants set the agenda by identifying challenging communication scenarios from their own field of professional practice.
DurationThis two-day Advanced Communication Skills Course is an evidence based course led by approved trainers, for which participants set the agenda by identifying challenging communication scenarios from their own field of professional practice.
During the course you will have the opportunity to explore the evidence base relating to professional communication, examine the challenges for health care professionals involved in complex interactions and consider the impact for patients and families.
You will have time to reflect on your current skills, examine specific approaches, practice new skills and receive positive and constructive feedback in a safe and supportive environment.
Teaching methods include the use of role play with simulated patients using an actor, which is digitally recorded, played back and analysed. You will be part of a small group and will be expected to participate in all aspects of the course.
A mix of teaching methods (lectures, discussions, interactive exercises etc) are employed throughout the course but the emphasis is on role play. Due to its experiential content this can by its nature trigger strong personal emotions. In view of this we would suggest that you consider any recent significant or stressful life events, such as a close bereavement or current mental health issues, prior to attendance. If you have any specific concerns about attending the course or are unsure, please contact the learning team at Compton Care in the first instance.
At Compton Care, we’re here to help you and your loved ones navigate every aspect of life following a palliative diagnosis. Being diagnosed with a life limiting condition can be overwhelming for both patients and their loved ones.
There’s no right or wrong way to deal with this life changing news but regardless of how you are feeling, we want you to know that you don’t have to go it alone.
At Compton Care, we believe people are more than their diagnosis and so we want to partner with you to give you the great quality clinical expertise, care, compassion and emotional support you need to live the best life possible. Provided in our purpose-built facilities or in the place you call home, there is a wide range of support available to you at Compton Care to help you feel safe and supported.
We’ll work with you to understand your unique needs, ambitions and goals and together we’ll create a package of care that’s right for you. We provide physical, practical, emotional and spiritual support. You may benefit from accessing several services at once, or even dip in and out of care; the level of support is unique to you.
Whatever the circumstances that bring you to Compton Care, we’ll give you the tools, support and encouragement to take charge of your life – because after all, being alive isn’t the same as feeling alive.
Delegates will practise communicating in all four styles in order to gain a greater understanding of how to flex their own style to get the desired outcome from clients and colleagues.
We’ll look at the hidden job market and how to use networking for successful job search. We spend time on the application and selection process and participants will have an opportunity to think about their current skills and knowledge and how to develop them to progress in their chosen career
Strong communication is essential for building high performing teams – being able to handle challenging conversations confidently, give effective feedback, receive feedback constructively are all important skills for managers and team members alike.
Our Communication Skills Course equips participants with practical tools to communicate with greater clarity and impact, in a variety of business and every day contexts.
This course is tailored for delegates who want to improve Relationship both internally and externally, those staff whose actions can have a significant impact on their Company’s Reputation.
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