Advanced Credit Control (Customer Focused)

As an experienced credit controller you have a full understanding of cash flow and finance.  This course looks at the soft skills required to harness positive relationships inside and outside of the business to enhance customer perception and increase margin.

Benefits:

• An understanding of the importance of the credit controller to on-going business success
• Developing the appropriate relationships to control credit rather than chase debt
• A greater awareness of the cost to brand of putting a client on 'Stop' without the knowledge of the Sales person or Buyer
• Increased enjoyment in the role
• Positive impact on cash flow and margin