Advanced Credit Control (Customer Focused)

by PTP Training Claim Listing

As an experienced credit controller you have a full understanding of cash flow and finance. This course looks at the soft skills required to harness positive relationships inside and outside of the business to enhance customer perception and increase margin.

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img Duration

1 Day

Course Details

As an experienced credit controller you have a full understanding of cash flow and finance.  This course looks at the soft skills required to harness positive relationships inside and outside of the business to enhance customer perception and increase margin.

 

Benefits:

  • An understanding of the importance of the credit controller to on-going business success
  • Developing the appropriate relationships to control credit rather than chase debt
  • A greater awareness of the cost to brand of putting a client on 'Stop' without the knowledge of the Sales person or Buyer
  • Increased enjoyment in the role
  • Positive impact on cash flow and margin
  • Leicester Branch

    102 Brook Street Wymeswold, Leicester
  • Birmingham Branch

    Somerset House 37 Temple Street, Birmingham
  • Leeds Branch

    Weetwood Hall Hotel Otley Road, Leeds
  • Edinburgh Branch

    Edinburgh Training and Conference Venue 16 St. Mary's Street, Edinburgh
  • Bristol Branch

    EEF Venues Engineers House, Clifton Down Road, Clifton, Bristol
  • London Branch

    150 Minories Aldgate, London
  • Nottingham Branch

    WigWag - The Meeting Space Martindale House, The Green, Ruddington, Nottingham

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