PTP Training

As competitive pressure increases the demands on marketing budgets it is essential that any advertising you run ‘hits the spot’ and generates the level of response and financial return that you require. This workshop will help you ensure that your advertising attracts your target audience and p...

This Sales Negotiation Course offers delegates the opportunity to develop their negotiating skills and build confidence in those skills. The course looks at how to plan & prepare for sales negotiations and the structure and key techniques for successful negotiations.

This course has been designed and adapted for a number of ptp's clients that run call-centres to handle incoming calls to the company. Throughout the course, participants are encouraged to contribute to a lively debate about their perceptions of good customer service.

At one time or another most of us have wished that the pace of change at work would slow down so we could catch our breath. Unfortunately, it often does not.

We can learn to be more Emotionally Intelligent and therefore increase our ability to deliver success in both our business & personal life. This programme looks at how Managers can improve their own EI and the EI of their line reports.