Advanced Public Service Policy Development, Implementation and Management Strategies in the Public Sector

by Intelligent Africa

One of the major mistakes and misconceptions that lead to failure in policy implementation is the belief that one policy could suit different organizations and work settings.

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Course Details

One of the major mistakes and misconceptions that lead to failure in policy implementation is the belief that one policy could suit different organisations and work settings.

In fact, different departments within the same organisation may react differently to a policy and hence policy makers need to formulate a general policy that suits all since the suitability of a policy may differ across organisations depending on culture, mode of governance, institutional landscape, etc.

Since policy making and implementation need to be undertaken carefully, understanding the process, the best practices related to successful policy implementation and the possible challenges that one could face during the process becomes important for public sector professionals.

This training course will empower you with thorough knowledge and complete information on the end-to-end policy process, from identification to outcome.

Undertaking this course will give you the necessary experience and exposure to play an important role in successful policy implementation such that employees of your organisation identify with the policy and follow it well, resulting in the desired outcomes defined at the start.

This course will also prepare you for multiple challenges that you may encounter during the process, with both internal and external influence, such that you can pre-empt these and not allow these to affect your policy and the resultant benefits to your organisation and its employees.

The knowledge gained through this course will broaden your perspective and add to your skill set to be able to keep pace with the changing needs of public administration because of modernisation in the public sector, thus building your competency in terms of skill and experience.

  • Understanding the relationship and inter-dependence between policy and strategy

  • The political-managerial interface dynamics of a strategic approach to policy formulation and implementation

  • Perform a situation analysis to determine actual needs for service delivery

  • Select alternative strategies to implement public policies

  • Establish a measurable management framework for policy implementation

  • Cascade the strategy formulation process down to tactical and operational institutional levels

  • Design an institutional performance management system based on selected strategies

  • An HR appraisal system based on KPI’s, Performance targets and organisational core values

  • Formulate operational institutional policies to direct and support the strategy formulation and implementation process

  • Eco-Park Estate Branch

    5 Panfluit St, Eco-Park Estate, Centurion

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