Air Cabin Crew - Level 2

Course Details

This study programme will prepare you to work as Air Cabin Crew.

The course will give you an insight into the roles and responsibilities of cabin crew, the terminology used within the aviation industry whilst developing excellent customer service and communication skills needed to meet the needs of different travellers.

The programme also includes studying Maths and English towards GCSE grade 9-4 (old grading system: A*-C) if you do not already have these grades.

Modules

• Airline/Aviation operations

• Dealing with passengers onboard an aircraft

• Cabin Service - Selling techniques

• Role of air cabin crew on board

• Crew Room Duties

• Airline Health, Safety and Security

• Aircraft emergency procedures

• Preparing for Employment as Cabin Crew

Qualifications gained

Level 2 Certificate in Air Cabin Crew

Progression

• Travel and the Visitor Economy - BTEC Extended Diploma - Level 3

• Employment in the Travel industry

• Employment as Cabin Crew (if aged 18+)

Career path

• Cabin Crew

• Resort Representative

• Travel Agent

• Check-in Attendant

• Tour Guide

• Airport Operative

• Cruise Ship Representative

• Tourism Officer

• Customer Service Agent

Entry Requirements

In order to qualify for this course, you will need at least one of the following:

• 4 GCSEs at grade 3 (old grading system: D) and it would be preferable if one of these included GCSE English

• A relevant Level 1 qualification

• Appropriate industrial experience

The College will always treat each applicant as an individual. Should you not have or not expect to obtain the grades stated above, or not have relevant industry-related experience, the College would still welcome your application for this course as this will enable us to identify whether this course is, in fact, the right course for you or whether another course may be more appropriate.

Equivalent international qualifications would be considered towards general entry criteria.

All course offers will be subject to a satisfactory interview. Completion of additional activities, such as attending Experience Days or gaining a reference, may also be required prior to a place on a course being confirmed.