You tell a team member that the work they just completed is not quite right and needs some changes or corrections. Or, they promised to get something to you last week but they haven’t even started it. When you approach them they react with an excuse, blame or complain.
DurationYou tell a team member that the work they just completed is not quite right and needs some changes or corrections. Or, they promised to get something to you last week but they haven’t even started it. When you approach them they react with an excuse, blame or complain.
One of the main reasons people make excuses and do not improve their performance is they didn't receive the right feedback, in the right way or at the right time. It takes a great deal of skill to tell people that their work is not up to expectations - in a way that the person remains motivated, corrects the errors and works hard to improve. During this course participants will take part in group discussion, individual exercises and self reflection.
Upon completion of this course, successful students will be able to:
To provide high-quality educational opportunities for lifelong learners, regionally and globally, thereby empowering people and transforming communities for a better future.
Vision
To champion the University of Calgary as a leader in continuing and lifelong learning.
Mandate
To expand access to lifelong learning.
To offer a wide range of seminars, courses, and programs for individuals and organizations seeking professional development, academic preparation, and personal enrichment.
To work across the University of Calgary to develop and deliver innovative continuing education programs for professionals, scholars, artists, and members of the community at large.
To partner with industry, educational institutions, governments, and non-profits to deliver mutually beneficial initiatives, programs, and services.
As human beings, we often hunger for feedback. However, many people will tell you that when they do get feedback, it’s often because of something they have done wrong. This one day course is designed to help workplace leaders learn how to provide feedback any time that the message is due.
The Giving Feedback certification typically represents a formal recognition that an individual has acquired skills in providing constructive feedback. It's focused on teaching best practices such as being clear, specific, and empathetic when offering critique or praise.
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