Assertiveness is being able to communicate in a direct, calm, honest, positive way and having the confidence to think on our feet. Being assertive saves time and energy by managing difficult behaviours or communication early and supporting others to do the same, it is a skill that can be learned, pr
DurationAssertiveness is being able to communicate in a direct, calm, honest, positive way and having the confidence to think on our feet. Being assertive saves time and energy by managing difficult behaviours or communication early and supporting others to do the same, it is a skill that can be learned, practised and developed.
Learning Outcomes
Explore what assertiveness means in your context, and identify the skills needed for assertive communication
Gain tools and techniques to remain in the moment and use the opportunity to be assertive
Support healthy assertiveness in others by developing a non-threatening feedback rich environment
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To enable students to enhance their communication skills by learning and practicing assertive communication techniques.
Achieving successful working relationships with colleagues, managers or clients is not always easy. Many people fall into the trap of aggressive behaviour that results in antagonism.
This Assertiveness and Self Confidence Training Course empowers people with the confidence to be “heard”. You will also learn enhance and develop techniques to communicate politely and assertively without being pushy.
Being assertive is completely different from being aggressive. By the end of this programme participants will have worked through the skills needed to handle a variety of real life situations which require them to use their assertiveness.
An opportunity to learn practical skills to assist you in communicating in an assertive healthy manner, as well as improving your self-esteem.
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